Entity Eligibility Determination Knowledge Center Specialist - Top Secret
Entity Eligibility Determination Knowledge Center Specialist - Top Secret
Posted on :
23-04-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
23-04-2025
Job Description
Description
Entity Eligibility Determination / Knowledge Center Specialist
Xcelerate Solutions is seeking a Defense Counterintelligence and Security Agency (DCSA) Knowledge Center Support Specialist to serve as a frontline resource for security professionals and Key Management Personnel (KMPs) providing expertlevel supporting in the processing of Facility Clearances (FCLs) and Personnel Clearances (PCLs) for entities within the DCSA NAESOC. This role is critical to ensuring accurate timely and customercentric support for the DCSA mission.
Location:
Stafford / Quantico VA
Security Clearance:
Top Secret
Responsibilities:
Xcelerate Solutions is seeking a Defense Counterintelligence and Security Agency (DCSA) Knowledge Center Support Specialist to serve as a frontline resource for security professionals and Key Management Personnel (KMPs) providing expertlevel supporting in the processing of Facility Clearances (FCLs) and Personnel Clearances (PCLs) for entities within the DCSA NAESOC. This role is critical to ensuring accurate timely and customercentric support for the DCSA mission.
Location:
Stafford / Quantico VA
Security Clearance:
Top Secret
Responsibilities:
- Respond to daily inquiries via phone and email regarding the FCL process general requirements and personnel security investigations tied to KMPs.
- Manage approximately 40 status calls daily and respond to highvolume email inquiries through the Knowledge Center.
- Utilize systems such as NISS DISS and eQIP/NBIS to track and manage case status respond to queries and initiate clearance processes.
- Monitor and track the status of eQIP/NBIS submissions and adjudications on a regular basis with scheduled reviews at 10 and 20day intervals.
- Identify and document trends in FAQs and escalate them for updates to training materials and the DCSA website.
- Support working groups trend analyses and the development of knowledge base materials.
- Prepare and send out Facility Welcome Packages and coordinate with Government Staff Specialists for case handoff and followup.
Minimum Requirements:
- 12 years experience in personnel security customer service or industrial security environments.
- Familiarity with NISS DISS eQIP and NBIS systems strongly preferred.
- Excellent communication skills and customer service orientation.
- Ability to manage multiple tasks and respond promptly in a highvolume fastpaced environment.
- Proficiency with Microsoft Office Suite.
- Ability to analyze information and effectively communicate status and procedural guidance to stakeholders.
Preferred Qualifications:
- Prior experience supporting DoD or government security clearance processes.
- Working knowledge of FCL/PCL lifecycle management and terminology.
About Xcelerate Solutions:
Founded in 2009 and headquartered in McLean VA Xcelerate Solutions is one of Americas fastestgrowing companies. Xcelerates culture is defined by our diversified workforce of dynamic and versatile professionals supported with growth and development opportunities that contribute to individual and company growth. This strong commitment to our employees has been recognized by our inclusion on the Washington Business Journals 50 Best Places to Work list as well as being a Great Place to Work certified company with a 4.6 star and a 99 CEO approval Glassdoor rating. Come find out why Xcelerate Solutions is one of the DC Metro top employers!
Founded in 2009 and headquartered in McLean VA Xcelerate Solutions is one of Americas fastestgrowing companies. Xcelerates culture is defined by our diversified workforce of dynamic and versatile professionals supported with growth and development opportunities that contribute to individual and company growth. This strong commitment to our employees has been recognized by our inclusion on the Washington Business Journals 50 Best Places to Work list as well as being a Great Place to Work certified company with a 4.6 star and a 99 CEO approval Glassdoor rating. Come find out why Xcelerate Solutions is one of the DC Metro top employers!
Xcelerate Solutions is an Equal Employment Opportunity/Affirmative Action Employer. We evaluate qualified applicants without regard to race color national origin religion age equal pay disability veteran status sex sexual orientation gender identity genetic information or expression of another protected characteristic. As part of this commitment to the full inclusion of all qualified individuals Xcelerate provides reasonable accommodations if needed because of an applicants or an employees disability.
Pay Transparency Notice: Xcelerate Solutions will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant.
Pay Transparency Notice: Xcelerate Solutions will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant.
Required Experience:
Unclear Seniority
Employment Type
Temp
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
