Incident Manager

Join Maersks groundbreaking Cyber Team: Redefining Incident Management & Response

Imagine a career where youre not just responding to security incidentsyoure revolutionising how its done. At Maersk one of the worlds largest and most respected logistics and shipping companies our Cyber team is pioneering a whole new approach to incident response. This isnt your typical SOC/CERT role: our combined fire team approach team is built on cuttingedge research and designed to drive change resilience and agility in ways the industry has never seen before.

Here youll be part of a dynamic team that works together to defend adapt and innovate with freedom and purpose. You wont just work on Incident Management; youll help improve how its done. Dive into purple teaming create and refine worldclass detections shape change projects and push the boundaries of whats possibleall during the workday with no overnight shifts. Plus we champion continuous learning and growth through Capture the Flag (CTF) exercises and direct opportunities to bring your ideas to life.

Are you ready to be part of something transformational at Maersk and join a team thats setting a new standard in cybersecurity

• Join a WorldClass Cyber Team: Be part of an elite cyber operation at one of the globes most renowned logistics companies where your contributions truly make a difference.
• Multidimension role to Keep You Engaged: Unlike any traditional SOC role as a CERT analyst in Maersk youll engage in a variety of activities switching between defensive and offensive strategies conducting threat hunts and participating in innovative projects and research. This multifaceted approach ensures you wont experience burnout like in a typical SOC role.
• Continuous Learning & Dynamic Environment: Enjoy ongoing training and development in a fastpaced stimulating atmosphere. Participate in exciting CTF competitions alongside a team of experts pushing the boundaries of your knowledge and skills.
• Using cutting edge technologies: Tackle complex cyber incidents that require innovative solutions and utilizing the latest technologies available in the market. Your expertise will be crucial in addressing and mitigating sophisticated threats allowing you to hone your skills in a realworld environment.
• Innovate and Impact: Engage in innovative projects that allow you to bring your ideas to life help shape the future of cybersecurity while developing new capabilities that enhance our operations.

About the role:

Incident Response and Leadership

• Lead incident management activities in response to all high priority cybersecurity incidents with the ability to remain calm and focused during crisis situations.
• Ability to manage conflicting priorities and multiple tasks in a highpressure environment.
• Strong leadership skills with the ability to motivate and manage response teams during highpressure situations.

• Coordinate resources across the organisation to develop and execute response plans that ensure cybersecurity incidents are managed effectively and efficiently and limit or mitigate business impact.

• Communicate effectively with internal stakeholders including senior leadership with the ability to provide rapid and concise summaries of complex situations.

• Deliver and coordinate Post Incident activities which include producing detailed incident reports and conducting Post Incident Reviews.
• Contribute to and participate in cybersecurity incident readiness activities which can include simulations and tabletop exercises.

Continuous Improvement

• Identify gaps and continuously improve detection and response capabilities by creating and finetuning use cases developing automation and documenting processes and playbooks.
• Identifying lessons learned to improve future incident response and detection strategies.
• Contribute to development of detection mechanisms for sophisticated adversarial techniques based on the MITRE ATT&CK framework.

Purple Teaming and Advanced Testing

• Support the planning and response of purple teaming activities.
• Develop scenarios and artifacts that mimic realworld adversary groups for simulated testing.

Leadership and Team Development

• Mentor and coach a multidisciplinary team of analysts and investigators from a technical perspective.

• Contribute to CTF exercises or other similar initiatives to maintain continuously development of team skills.
• Champion new processes and run coaching sessions to cross skill team members.
• Assist the leadership team with quality control and feedback reviews.
• Develop training materials and deliver training as part of the teams continuous development.
• Conduct and lead in Cyber Incident Response exercises.

Soft Skills:

• Operations Management & Issue Resolution: Ensure smooth operations and continuity by proactively identifying and addressing operational issues team dynamics and inefficiencies in ticket handling.
• Report Writing: Ability to write reports that convey highly technical information whilst remaining accessible to a nontechnical audience (including at executive level).
• Communication: Exhibit excellent written/verbal communication skills with the ability to develop documentation and explain technical details in a concise manner.
• Mentorship: training and guiding junior team members promoting a culture of knowledge sharing and continuous learning.
• Critical Thinking Adaptability & ProblemSolving: Demonstrate strong analytical skills and flexibility to adapt to changing priorities and emerging cybersecurity threats while effectively solving problems.
• Time Management & Organization: Prioritize tasks efficiently and maintain organized documentation and processes to enhance team productivity.
• Teamwork & Positive Attitude: Foster a collaborative environment where team members feel supported practicing active listening motivating the team and maintaining a positive demeanour especially in highpressure situations.

Qualifications:

• 5 years of experience in an Incident Management role with a minimum of 3 years in a SOC or incident response leadership role.
• Relevant advanced certifications (e.g. GCIA GSEC CEH GCDA GCIH GCFA OSCP) are highly desirable but not essential.
• Proven selflearning abilities demonstrated through research GitHub projects bug hunting active participation in public cybersecurity forums or high scores on platforms like HTB Immersive Labs TryHackMe and SANS CTF.

Bonus Points:

• Knowledge of reverse engineering tools (disassemblers decompilers debuggers) and processes (unpacking malware reconstructing code logic etc) is desirable.
• Some programming experience for example C Python Go and/or other languages desirable.
• Assembly language knowledge is a plus but not essential is desirable.
• Development and deployment of dockerized applications desirable but not essential.
• Experience with multiple platforms (Linux MacOS mobile etc. is a plus but not necessarily essential.
• A background in intelligence is a plus.
• Knowledge of scripting languages is desirable (e.g. Bash Python PowerShell) for automation and process improvement.

Company Benefits:

• Flexible working arrangement: Remote working with occasional in person team building activities
• Collaborative Culture: Experience a supportive and inclusive work environment that values teamwork and innovation. We believe in open communication and knowledge sharing ensuring that every team member feels empowered and valued.
• WorkLife Balance: We understand the importance of maintaining a healthy worklife balance. Our flexible working arrangements and supportive policies enable you to excel in your role while enjoying your personal life.

Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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