Admissions Specialist

Position Details

Req ID:

req19497

Position Title:

Admissions Specialist

Position Type:

Staff FullTime

OSU Campus:

OKLAHOMA CITY

Department:

Admissions

Location Address:

900 N Portland Ave
Oklahoma City Oklahoma 73107
United States

Hiring Supervisor and Contact Info:

Hiring Range:
(Contingent upon available funding):

15.52 16.14 Hourly

Work Schedule:

Monday Friday occasionally includes some evenings and weekends.

Job Summary:

Job Summary:

The Admission Specialist is responsible for the student applicant decision. Evaluates each potential students application documentation including testing prior work transcript residency and proficiency in English Writing and Math to determine eligibility for admissions to OSUOKC in accordance with established state and university policy. Provides frontline relationship management and an accurate representation of the applicant with the supervisor and supporting departments. Manages and documents the ongoing relationship between the university and applicant in the customer relation management system and corresponding system of record. Using all information provided the individual is responsible for making the final decision on admissions and placement to college level and clearly and promptly communicating to the potential student.

Essential Job Functions:

1. Ensure institutional compliance with university and OSRHE policies in the presentation evaluation and acceptance of each student.
2. Process applications for admission within operational systems following strict data standards guidelines.
3. Maintain a current understanding of federal state and institutional policies procedures and processes and professionally communicate these to faculty students and staff.
4. Review assess and document transcripts understanding and applying curriculum review and determining course equivalencies.
5. Review and document standardized acceptance tests test scores and/or prior learning to determine program acceptance if applicable and placement and evaluate and calculate prior learning and proficiency in English Writing and Math for both secondary and postsecondary applicants.
6. Evaluate and verify support documents for the determination of international and instate/outofstate residency.
7. Serve as liaison between the applicant and supporting departments to ensure accurate representation of the applicant in the admission decision.
8. Ensure all applicants are communicated with accurately timely and regularly so they have confidence in the application process and admission decision.
9. Serves as a Designated School Official (DSO) for International student admission. Under the direction of the Primary Designated School Official (PDSO) works within the SEVIS system to issue initial I20s monitor academic progress and maintain student records in compliance with Department of Homeland Security guidelines.
10. Document all work in the customer relation management systems university system of record and document image all information to create the student electronic file. Follow the document verification and destruction schedule in compliance with state historical record management policies.
11. Retain accurate student records and maintain student confidentiality by observing policies related to student privacy (FERPA).
12. Assist in campuswide retention efforts as applicable to this position.
13. Participate in departmental documentation and process improvement efforts.
14. Complete all mandatory training and participate in a minimum of two professional development opportunities each year.
15. Perform other duties as assigned.

The duties listed in this job description are intended onlyas illustrations of the various types of work that may be performed. Theomission of specific statements of duties does not exclude them from theposition if the work is similar related or a logical assignment to theposition.

Special Instructions to Applicants

Resume and Cover Letter required for full of all current certifications due upon hiring

Education & Experience

Position Qualifications:

Minimum Qualifications:

Work Experience:

• Minimum of three years of progressively responsible work experience.
• Customer serviceoriented person who has experience working in an office setting in a fastpaced environment.
• Experience in understanding policy and application of knowledge to render accurate decisions.

KnowledgeSkills and Abilities:

• Ability to handle multiple tasks and prioritize effectively.
• High degree of integrity; ability to work in a sensitive highly confidential and professional environment.
• Ability to manage multiple priorities imposed by frequent deadlines peak workloads and public/student contact and adapt to change.
• Strong interpersonal skills and ability to communicate diplomatically clearly and effectively both verbally and in writing to exchange information give/receive instructions and respond to inquiries appropriately with all students faculty staff and community partners.
• Demonstrated knowledge of office technologies including but not limited to: office computers fax machines scanners internet Microsoft Office (Word Excel Outlook) and CRM systems.
• High degree of initiative to work independently and also collaborate in a team environment.
• Accurate typing/data entry skills and demonstrated ability to work with attention to detail.
• Ability to use analytical and critical thinking skills to interpret written policies and procedures and make appropriate and logical recommendations documenting reasoning.
• Ability to perform basic math functions.
• Experience and confidence speaking in front of students.
• Passion for assisting students with educational endeavors and representing the OSUOKC and OSU brand with positivity and professionalism.
• Demonstrated history of ethical and professional behavior.

Education:
Associate degreeor equivalent related experience with some college.

Preferred Qualifications:

• Bachelors Degree
  
• Previous work experience in a college admissions office or related field.
  
• Previous experience managing and maintaining records through the utilization of databases and/or electronic communication tools.

Working Conditions:

• Must be able to work a flexible schedule to include some evenings and weekends.
  
• Work will be performed in an office environment with a significant amount of public contact in person by telephone via email and various communication platforms.
  
• Position requires repetitive desk to counter mobility.

Physical Requirements:

• Duties require extended periods of sitting talking and listening.
  
• Duties require extensive use of computers telephone and other office equipment.
  
• Requires possible lifting of up to 25 lbs. (If an object weights more than 45 lbs. OSUOklahoma City requires this to be a twoperson lift).

Thework environment and physical demands described here are representative ofthose required by an employee to perform the essential functions of this jobwith or without reasonable accommodations.

OklahomaState University (OSU) strives to provide a safe study work and living environment for its faculty staff volunteers and students. To support this environment and comply with applicable laws and regulationsOSU conducts preemployment background checks onfinal candidates. Offers of employment are contingent upon the successful completion of a background type of background check conducted varies by position and can include but is not limited to criminal (felony and misdemeanor) history sex offender registry motor vehicle history financial history and/or education verification. Background checks will be conducted when required by law or contract and when in the discretion of the university it is reasonable and prudent to do so.

Required Experience:

Unclear Seniority