Administrative Specialist II
Administrative Specialist II
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Job Description
Summary
Public Health I Seattle & King County is seeking to hire a TermLimited Temporary Administrative Specialist II to join our vibrant & diverse team atJail Health Services! The Administrative Specialist II will provide specialized technical programspecific information that requires limited interpretation of established policies procedures and other relevant sources to internal and/or external customers over the telephone in writing and/or in person. This position requires the processing and scanning of a high volume of medical documents into an Electronic Health Record system. This position is responsible for safely performing a variety of skilled work including distributing materials throughout multiple units in Jail Health Services (JHS). This position will also perform support activities for multiple disciplines in high volume healthcare settings as part of Jail Health Services.This position is located inside of the King County correctional facilities and will be in proximity to incarcerated individuals.
Background
JHS provides needed health and social services to the incarcerated population located in the King County jails King County Correctional Facility (KCCF) in Seattle WA and Maleng Regional Justice Center (MRJC) in Kent WA. The primary services we provide include medical dental mental health social and release planning services treatment of substance use disorders and pharmaceutical services. We care about the patients we serve and their health outcomes. Our division includes over 250 employees and an annual budget of over $60 million.
The purpose of JHS is to assure that highquality health and human services are available to the incarcerated population in the King County adult correctional facilities: the King County Correctional Facility (KCCF) in Seattle and the Maleng Regional Justice Center (MRJC) in Kent. The JHS vision is Opening doors to healthier happier lives and the mission is to assess and stabilize serious health problems for the detained population of the King County Correctional Facility and the Maleng Regional Justice Center with a focus on transition from jail.
Staffed 24 hours per day 7 days per week 365 days per year JHS provides a broad range of health care to all individuals booked into the jails. For patients with serious mental health or medical conditions special housing units (psychiatric and infirmary) along with a higher level of services and medical monitoring are provided. Since the patient population varies both in numbers as well as in acuity of health conditions staffing is adapted and flexed to meet the constantly changing needs of the population.
JHS staff manage the complex health needs of underserved populations many of whom come to the facility without access to care in the community and with decompensated acute and chronic health conditions.
Temporary opportunity. TermLimited Temporary positions are atwill positions but are eligible for benefits. This TLT is currently anticipated to last 1 year. However funding sources for this work remain uncertain and dependent upon decisions actively being made at both the federal and local levels. As a result the end date of this position may be adjusted based on those decisions. The County and the Department continue to work to secure long term funding sources.
This vacancy can also be filled as a Special Duty opportunity. For Special Duty Assignment interest you must be a Career Service Career Service Exempt or other regular (nontemporary) employee in King County who has completed their initial County probation. You must have supervisor approval prior to taking a Special Duty Assignment.
Commitment To Equity and Social Justice
Named after Dr. Martin Luther King Jr. one of the most influential civil rights leaders in our nations history King County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the traditions of many cultures.
The county government has a deep commitment to equity and social justice and advancing practices strategies and policies that promote fairness justice and opportunity for all in our workplaces and our communities. With this commitment King County has adopted a proequity agenda to advance regional change and ensure that residents from all communities are incorporated into our emergency planning and public outreach efforts.
We recognize that structural racism consists of principles and practices that cause and justify an inequitable distribution of rights opportunities and experiences across racial groups. Since declaring Racism is a Public Health Crisis in June 2020 King County and Public Health committed to being intentionally antiracist and accountable to Black Indigenous and People of Color communities.
To learn more please visit Schedule
The typical schedule is offered as five days a week for 8 hours or four days a week for 10 hours. Specific days and times of the shift will be determined by the hiring manager and candidate. Preferred shift will be Tuesday thru Saturday 12pm8:30pm.
This position is subject to the Fair Labor Standards Act and is overtime eligible.Work Location
The primary work location is at the Maleng Regional Justice Center 620 W James St. Kent WA 98032.
Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.
Job Duties
This position is part of Jail Health Services Health Information Management (HIM) team and will be cross trained to fill in for multiple clerical/admin support positions which include support for the medical dental and psych clinics.
- Triage a high volume of telephone calls from the general public seeking information on inmate patients. May deal with sensitive and /or potentially volatile situations.
- Provide specialized and/or technical programspecific information that requires limited interpretation of established policies procedures and other relevant sources to internal and external customers over the telephone in writing and in person.
- Pickup deliver and stock documents which entails navigate throughout a multistory building using stairs utilizing a stocking cart and lifting items up to 30 pounds with or without accommodations.
- Utilize Windowsbased software and electronic health records. Scan health information into an electronic health record system (EPIC). Identify and correct errors to ensure scanning accuracy and to generate statistics. Accurately enter data into multiple databases that includes complex text and numbers and medical terminology.
- Open sort and distribute mail. Attend and take minutes at meetings.
- Assist clients both internal and external with inquiries and follow up on their concerns.
- Participate as member of Jail Health Services HIM Team in meetings and help implement clinic flow adjustments program changes and new procedures.
- Other duties as assigned
Experience Qualifications Knowledge Skills
Our ideal candidate will demonstrate the following (Minimum):
- Ability to use word processing and spreadsheet software to complete assigned clerical tasks.
- Computer skills including proficiency in a Windows environment and the ability to use drop down menus point and click software multiple screens and the ability to enter data with at least 85 accuracy and a minimum of 3000 keystrokes per hour.
- Ability to demonstrate knowledge of basic accounting and mathematics.
- Ability to communicate effectively both orally and in writing.
- Ability to follow oral and written instructions and follow through on assignments as directed.
- Ability to maintain confidentiality on sensitive matters.
- Ability to communicate in a pleasant nonjudgmental respectful culturally sensitive manner under varying levels of stress (this may include high levels of noise limited resources etc..
- Ability to demonstrate customer service skills in person and via telephone (discretion patience etiquette and professionalism).
- Ability to use office equipment including fax machine copiers scanner label maker and printers.
- Ability to handle difficult interpersonal interactions with discretion and diplomacy.
- Ability to push pull or move items greater than 30 pounds with or without accommodations.
- Ability to reach above head kneel bend stoop push a cart and navigate throughout a multistory building using stairs and to walk greater than 300 yards.
- Demonstrated ability to prioritize and complete multiple tasks simultaneously.
- Demonstrated ability to work with interpreters and customers who speak a language other than English.
- Ability to navigate freely throughout EPIC and other electronic health record systems.
The most competitive applicants will have the following experiences and qualifications (Desired):- Experience working in a correctional facility.
- Experience using an electronic health record system.
- Experience working in Administrative Support or Clerical roles.
- Experience working within a healthcare organization.
Supplemental Information
Forbes named King County as one of Washington States best employers.
Together with leadership and our employees were changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a differenceCome join the teamdedicated to serving one of the nations best places to live work and play.
Guided by our True North we are making King County a welcoming community where every person can thrive. We value diversity inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting support and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply including Native American and people of color immigrants refugees women LGBTQ people living with disabilities and veterans.King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race color religion national origin sex (including gender identity sexual orientation and pregnancy) age genetic information disability veteran status or other protected class. Our EEO policy applies to all employment actions including but not limited to recruitment hiring selection for training promotion transfer demotion layoff termination rates of pay or other forms of compensation.
To Apply
If you are interested in pursuing this position please follow the application instructions carefully. If you need this announcement in an alternate language or format would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
Who May Apply
The vacancy is open to all qualified applicants.
Application Process
The following items are required to be considered for this vacancy:
- NeoGov Job Application (The responses on your job application should be thorough and complete and will be used in the screening process)
- Supplemental Questions (The responses to the supplemental questions should be thorough and complete and will be used in the screening process)
- Resume
Your application may be rejected as incomplete if you do not include the relevant information in the application. Cover letters and/or resumes are not accepted in lieu of a completed application. Applications and/or Supplemental Questionnaires that state see my resume or see my personnel file are considered incomplete and will not be accepted.
Necessary Special Requirements
- The selection process may include evaluation of application materials and supplemental questions interviewing and testing. You must completely fill out the application with your relevant education and work experience.
- The selected candidate must be able to pass a thorough background investigation but findings may not necessarily disqualify an applicant for employment and Preemployment Physical.
- For more information on our selection process please refer to For tips on interviewing please visit are required to protect the privacy and security of protected health information as defined in State and Federal Law.
- Public Health relies on office automation (Microsoft Office) and webbased enabled tools therefore candidates must be proficient and comfortable with computer use to perform functions associated with ongoing work.
- Employees are required to adhere to OSHA/WISHA guidelines including but not limited to completing their mandatory trainings on time and obtaining required immunizations.
- Regular and reliable attendance effective communication skills and development of effective working relationships are requirements of all Public Health positions.
- When Public Health responds to an emergency and in accordance with relevant CBA language and/or KC policy and procedures we may assign duties outside your regular job description. This may involve responding at any time including nights and weekends with possible deployment to locations other than the department.
- If you need a disability accommodation in the application or testing process please call the contact number listed on the job announcement.
Additional Information
Public Health Jail Health Services follows and maintains federal and state requirements standards including but not limited to Prison Elimination Act (PREA) standards which apply to all public and private institutions that house adult or juvenile offenders. PREA standards preclude the department from hiring or promoting anyone who has engaged in or been convicted of any conduct which would violate PREA standards related to sexual including:- Sexual abuse in a prison jail lockup community confinement facility juvenile facility or other institution.
- Convicted of engaging or attempting to engage in sexual activity in the community facilitated by force overt or implied threats of force or coercion or if the victim did not consent or was unable to consent or refuse; or
- Has been civilly or administratively adjudicated to have engaged in the activity described above.
Additionally PREA standards require that the department consider any incidents of sexual harassment involving an inmate or detainee in determining whether or not to hire or promote anyone.
The above is in compliance with PREA and its implementing regulations 28 C.F.R. Part 115 Subpart A Section 115.17 Hiring and Promotion Decisions.Union Membership
This position is represented by PROTEC17.
Contact
For more information about the application process please contact Christina Jamerson at.
Required Experience:
Unclear Seniority
Employment Type
Temp
