Operations Manager
Operations Manager
Posted on :
23-04-2025
Employer Active
1 Vacancy
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Job Description
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated customerfocused individuals who want to join our team as an Area Manager. In this role you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety quality attendance and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time to the right location.
Our Operations workflow has three major components: First mile where the product is housed and ready for order; Middle mile where the order is hauled to your area; and Last mile when the product is delivered to the customers door. Please note that all workflows have slight building variations but one thing is constant: our vision and dedication to the customer.
Our fulfillment network launches new Operations sites every year providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business current openings.
Key job responsibilities
* Support mentor and motivate your salaried and hourly workforce
* Lead largescope projects with site and regional impact
* Build and execute productivity plans through forecast reviews determining productivity requirements and partnering with other Leaders to load balance
* Manage safety quality productivity and customer delivery promises
* Collaborate with all support teams including Safety Engineering Loss Prevention Quality Assurance Human Resources to develop plans to meet business objectives
* Lift up to 49 pounds and frequently push pull squat bend and reach
* Stand/walk for up to 12 hours during shifts
* Work in an environment where the noise level varies and can be loud
* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
* Continuously climb and descend stairs (applies to sites with stairs)
3 years of employee and performance management experience
Bachelors degree or equivalent or 2 years of Amazon (blue badge/FTE) experience
Work a flexible schedule/shift/work area including weekends nights and/or holidays
Experience managing a team of 2 salaried employees and 70 indirect employees
Experience scoping leading and implementing process improvements through: Lean process Kaizen and/or Six Sigma.
Demonstrated problem solving skills and analytical skills
Excellent customer service skills communication skills and interpersonal skills
Track record of meeting or exceeding department performance goals
A Bachelors or Masters degree in Engineering Operations Supply Chain/Logistics or a related field.
Experience in: military manufacturing automotive biotech electronics energy instrumentation machinery defense/aerospace medical cosmetics production or distribution environments.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our Operations workflow has three major components: First mile where the product is housed and ready for order; Middle mile where the order is hauled to your area; and Last mile when the product is delivered to the customers door. Please note that all workflows have slight building variations but one thing is constant: our vision and dedication to the customer.
Our fulfillment network launches new Operations sites every year providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business current openings.
Key job responsibilities
* Support mentor and motivate your salaried and hourly workforce
* Lead largescope projects with site and regional impact
* Build and execute productivity plans through forecast reviews determining productivity requirements and partnering with other Leaders to load balance
* Manage safety quality productivity and customer delivery promises
* Collaborate with all support teams including Safety Engineering Loss Prevention Quality Assurance Human Resources to develop plans to meet business objectives
* Lift up to 49 pounds and frequently push pull squat bend and reach
* Stand/walk for up to 12 hours during shifts
* Work in an environment where the noise level varies and can be loud
* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
* Continuously climb and descend stairs (applies to sites with stairs)
3 years of employee and performance management experience
Bachelors degree or equivalent or 2 years of Amazon (blue badge/FTE) experience
Work a flexible schedule/shift/work area including weekends nights and/or holidays
Experience managing a team of 2 salaried employees and 70 indirect employees
Experience scoping leading and implementing process improvements through: Lean process Kaizen and/or Six Sigma.
Demonstrated problem solving skills and analytical skills
Excellent customer service skills communication skills and interpersonal skills
Track record of meeting or exceeding department performance goals
A Bachelors or Masters degree in Engineering Operations Supply Chain/Logistics or a related field.
Experience in: military manufacturing automotive biotech electronics energy instrumentation machinery defense/aerospace medical cosmetics production or distribution environments.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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