Service Manager - Prima Mazda - 25132
Service Manager - Prima Mazda - 25132
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Job Description
Service Manager career and employment opportunity awaits you.
The Power to Move You
Prima Mazda part of Zanchin Automotive Group a privatelyowned network of 35 successful dealerships that welcomes talent and enthusiasm values people and contributions and rewards performance and accomplishment is looking for an experienced and enthusiastic SERVICE MANAGERto join the Team.
Join now to be part of a company that has been supporting the community for more than 50 years and where careers are made and fostered with enthusiasm integrity and respect. Now is the time to be part of a Team that encourages progressive and entrepreneurial styles and drives performance through winning attitudes.
Whats in it for you
- Competitive and generous compensation package
- Enhanced Group Benefits Program including extended medical dental vision life insuranceand so much more
- Companyprovided tools and equipment
- Ongoing development and training including product and industry knowledge from experienced leaders and experts
- Opportunity for career advancement within the group
- Employee preferred pricing for vehicles travel gym memberships cell phones/plans and so much more
About the opportunity
As an integral part of the we can do that operation this position is responsible to maintain high profitability of the operation while supervising and leading aspects of the systems. Specifically:
- supervise lead and direct all aspects of the service department
- develop implement and maintain standard operating procedures and key performance goals for functions
- develop tactical programs to pursue targeted goals and objectives; communicate strategy and results to team members
- work with General Manager in forecasting controllable expense items for the department
- monitor the flow of work in the Service Department to ensure work is completed properly
- monitor labour sales and customer satisfaction to ensure key performance targets are achieved
- monitor and maintain all manufacturer warranty programs for high profit and claim accuracy
- establish safeguards to protect all dealership property equipment tools and inventory
- follow up with customers to achieve a high customer retention level and ensure satisfaction; handle escalated customer complaints
- review departmental activity and daily operating reports with Management Team
- plan promotions on vehicle service/maintenance
About you
Ideal candidates will have a strong background and proven experience in dealership vehicle service sales including:
- 3 years proven experience in dealership service management
- 5 years of proven experience as an operations and team leader
- Mazda experience preferred but not required
- proficiency in working with ERP and CRM systems (ie. CDK/Reynolds)
- ability to adapt to a changing environment and meet deadlines
- ability to communicate professionally (verbally and written)
- strong attention to detail organized and strategic
- ability to maintain professionalism
- ability to work independently and with minimal supervision
- selfmotivated and driven with a passion for excellence in
- a desire to work in a highenergy fastpaced environment
- a proven commitment to quality of work
Why choose Zanchin Automotive Group
Your career ambitions will be achieved we offer career development and advancement.
You will be part of a winning team we are a leader in the industry driven by 50 years of peoplecentric business modeling.
Your voice will be heard and ideas celebrated we have an entrepreneurial and strategic attitude that welcomes and supports individual ideas and strategies.
You will enjoy a competitive pay and bonus plan we offer many employment perquisites.
Youll be part of a culture at the forefront of transparency communication and engagement we are a Team and work together to achieve and thrive.
Apply now to join a dynamic company where the future is limitless and embark on an exciting career and journey.
Interested in becoming part of the Zanchin Automotive Group team Send your resume with salary expectations for review and consideration. We thank all applicants for their interest but only those candidates selected will be contacted.
Zanchin Automotive Group is an equal opportunity employer committed to fostering an inclusive equitable and accessible workplace where every team member feels valued respected and supported and has the opportunity to reach their full potential. We welcome and encourage applications from all people. Should you require accommodation or support in any aspect of the recruitment and selection process we will work with you to meet your needs.
Required Experience:
Manager
Employment Type
Full Time
