Team Lead - Cloud Updates IFS Ultimo
Team Lead - Cloud Updates IFS Ultimo
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Job Description
This job sits within Cloud Operations in IFS Ultimo.
We are looking for candidates with strong analytical skills who are selfmotivated and thrive working within an international organization to lead a small team of engineers.
Successful candidates will be located in Sri Lanka. Types of work will include but not be limited to:
Assisting and coaching the team implementing the required tasks such as; Feature Toggling Manual Azure Updates and Single Sign On. As the Lead of the team the candidate has to be fully aware of the work that is executed within his/her domain.
The Team Leader/Lead Cloud Engineer has to be familiar with how our software is used by customers and capable of assessing the impact a change may have on existing customers. Should be able to translate team requirements into clear actionable next steps in collaboration with the leadership team.
Also has a vision about future implementations and provides guidance to fellow cloud update engineers.
Cloud Update team is responsible for the implementation of new feature toggles and manual updates by analyzing existing customers configuration and adapting the processes and data into the new desired functionality and the associated project management. Assisting customers in testing and adaptation to the new standard.
Apart from the above technical responsibilities you will Coordinate with the customer on update planning explain new features and options share knowledge and documentation and gather feedback. Critical thinking to identify potential issues and propose proactive solutions to internal teams and customer.
Qualifications :
- A degree in Computer Science Information Technology Business IT & Management
- 5 years of experience as a Systems Engineer Cloud support Engineer or relevant experience in ERP or EAM Software
- Excellent Presentation skills
- Excellent Verbal and Written Communication skills
- Extensive Experience with SQL and XML
- Experience with configuration management
- Knowledge and hands on experience with Microsoft Entra ID SSO/MFA
- Experience with Configuring Software
- Experience with Internal/External Stakeholder Management and experience conducting customer presentations.
- Thorough Experience with Incident Management Software
Leadership Skills
- Atleast 2 years experience with managing team members in terms of coaching mentoring goal setting
- Skilled in providing technical guidance and support to Cloud Update Engineers
- Dedicated to knowledge sharing to develop and strengthen a team of experts
Additional Skills That Could Set You Apart:
- Proactive and take Initiative
- Technology agnostic and adaptable
- Eager to learn new tools and processes
- Process Optimization
Highly adaptable to changing circumstances because you will be one of the members in working as one of the first hires in Cloud team of IFS Ultimo in Sri Lanka so there is still a lot to discover!
Additional Information :
We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles while also valuing inclusive workplace experiences. By fostering a sense of community we drive innovation strengthen connections and nurture belonging. Our commitment ensures you can work in a way that suits you best while also engaging with colleagues to share ideas and build meaningful relationships.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
