Business Manager - New Seller Activation
Business Manager - New Seller Activation
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$ 108400 - 186400
1 Vacancy
Job Description
At eBay were more than a global ecommerce leader were changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. Were committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass authenticity thrives bold ideas are welcome and everyone can bring their unique selves to work every day. Were in this together sustaining the future of our customers our company and our planet.
Join a team of passionate thinkers innovators and dreamers and help us connect people and build communities to create economic opportunity for all.
eBay Live is a new way to sell on eBay where sellers and buyers interact live on video. eBay sellers build buyer trust expand their customer base and grow repeat business through consistent and engaging live streams on eBay Live. eBay buyers can view chat ask questions give feedback vote and buy online during eBay Live selling.
We are looking for a Live Commerce Business Manager Onboarding & New Seller Activation who can join this exciting growing program and play a pivotal role in driving scale and success. You will iterate on our onboarding & activation playbooks to accelerate the speed of seller adoption of eBay Live and be responsible for delivering on achievable (but aggressive! GMV targets. You will be responsible for advocating for your sellers for understanding our platform and how it needs to change and helping us build a program that scales.
This role will be focused on building our trading cards and related categories portfolio on eBay Live.
Visit to sample past events and to see whats coming up next!
What you will accomplish:
Refine our onboarding playbook and manage team to execute seller onboarding at scale constantly working to improve the process to increase successful outcomes and remove seller friction
Lead the strategy and incubation of the seller activation program figuring out what touchpoints incentives and support resources sellers need early on in their journey on eBay Live to generate GMV success.
Refine our ongoing pilots for seller activationgathering feedback and measuring key results by cohort constantly iterating to increase success at each stage of the process
Build scalable processes to support adding hundreds of new sellers in 2025
Shepherd sellers through the activation process helping us identify issues and create processes tools and workarounds to address them
Lead & develop a team of 4 onboarding & activation specialists across categories
Help Sellers find success on eBay live
Convince sellers to invest time and resources in eBay Live and help them make that investment worthwhile
Understand drivers of success on the eBay Live platform and coach your portfolio of sellers accordingly across assortment live host production selling formats marketing etc.
Advocate for sellers with cross functional teams come up with solutions to problems seed new programs to help sellers be successful lobby for them and activate against them
Help us scale eBay live
Develop scalable processes tools and models that help us grow this business
What you will bring:
BA/BS degree or equivalent with 5 years of relevant ecommerce experience working directly with sellers and retailers ideally with Live specific experience
Team management experience with direct experience developing young talent
Experience working in startups or incubating 01 programs from ideation to process creation to scaling
Experience and interest in Live selling formats
Strong project management organization and partner engagement skills including multitasking to lead and execute projects
Strong verbal and written communication and interpersonal skills to work effectively with sellers and internal team members
Ability and willingness to travel to meet in person with accounts (up to 15 of month)
The base pay range for this position is expected in the range below:
$108400 $186400Base pay offered may vary depending on multiple individualized factors including location skills and experience. The total compensation package for this position may also include other elements including a target bonus and restricted stock units (as applicable) in addition to a full range of medical financial and/or other benefits (including 401(k) eligibility and various paid time off benefits such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired employees will be in an atwill position and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time including for reasons related to individual performance Company or individual department/team performance and market factors.
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eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin sex sexual orientation gender identity veteran status and disability or other legally protected you have a need that requires accommodation please contact us at. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBays commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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Required Experience:
Manager
Employment Type
Full-Time
