Chief Information Officer Business and Commercial Banking 138392
Chief Information Officer Business and Commercial Banking 138392
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1 Vacancy
Job Description
Job Classification
138392 Chief Information Officer: Business and Commercial Banking
Closing date 30 April 2025
Job Family
Career Stream
Leadership Pipeline
Job Purpose
The CIO is a technology leader tasked with enabling the business objectives ofBusiness and Commercial Banking (BCB) through innovative use of technology and data. Operating within an ninabox model they collaborate closely with BCB counterparts (e.g. Chief Product Officer) while overseeing tribe tech leads and balancing both BCBspecific and Enterprisewide technology responsibilities.
Job Responsibilities
Technology strategy and leadership
- Develop and implement a technology strategy that aligns with the BCBs business objectives leveraging technology and data to drive growth.
- Partner with the Chief Product Officer and other cluster leaders in BCB to identify and prioritize technologyenabled opportunities.
- Oversee the adoption of an ninabox operating model ensuring seamless integration of technology solutions within BCB.
- Monitor and manage BCBs KPIs such as business value generation lead time release frequency change failure rates system performance data utilization and customer satisfaction to measure success
Tribe Management & Tech/Engineering excellence
- Provide direct leadership to tech leads within BCBs tribes fostering innovation accountability and technical excellence.
- Guide tribe teams and engineers in delivering technology and data solutions that support BCBs priorities such as product development or operational efficiency.
- Facilitate collaboration between tribe tech leads and cluster business / product leaders to ensure alignment on goals and deliverables.
- Build a highperforming technology and engineering culture within BCB focusing on engineering skill development and agile practices.
BCBSpecific Technology Enablement
- Drive the deployment of BCBspecific systems applications and data platforms (e.g. customer analytics tools productspecific apps) across the full SDLC (design build deploy operate)
- Ensure the BCBs technology infrastructure supports business needs including scalability security and regulatory compliance working in partnership with other teams within Group Technology
- Champion the use of datadriven insights to enhance BCB decisionmaking and customer experiences.
- Lead digital transformation initiatives unique to BCB such as adopting AI or automation for BCBs processes.
Group Technology Project Delivery
- Take ownership of nonBCB / Enterprise responsibilities by contributing to bankwide technology projects that span multiple clusters.
- Collaborate with other CIOs and grouplevel leaders to deliver enterprise initiatives such as core system and platform upgrades or cybersecurity enhancements and vulnerability management.
- Ensure BCBs interests are represented in Enterprise technology strategies while balancing resources between cluster and bankwide priorities.
- Manage dependencies and timelines for Enterprise projects ensuring minimal disruption to BCBs operations.
Job Responsibilities Continue
Risk Compliance & Innovation
- Implement robust cybersecurity and data protection measures to safeguard BCB operations and comply with relevant regulations.
- Proactively identify and mitigate technology risks such as system failures or data breaches within BCB.
- Stay ahead of industry trends integrating emerging technologies (e.g. cloud blockchain) into both BCB and Enterprise initiatives.
- Ensure all technology and data practices adhere to internal governance standards and external regulatory requirements
IT Service Management
- Run the bank with clear objectives being availability reliability resilience (DR BCP Continuous Processing) security compliance and efficiency.
- Prioritise asset health with clear asset roadmaps to ensure applications remain relevant.
Data Analytics and Insights
- Lead BCBs analytics team to design impactful analytics projects focusing on actionable insights that drive business performance across
- Aligns data and analytics priorities with the business priorities of BCB.
- Leads decisionmaking regarding which analytics cases are to be executed within BCB.
- Guides the data strategy and architecture that supports the of the data and analytics use cases for BCB.
- Provide thought leadership on modern technologies such as AI and GenAI collaborating with the Group Analytics team for alignment.
- Develop selfserve analytics capabilities to empower more users within BCB with datadriven decisionmaking tools.
- Support innovation by implementing new analytical approaches staying updated with industry trends and advancements.
knowledge
- Relevant regulatory knowledge
- Knowledge of banking regulations and cybersecurity best practices.
- Deep understanding of banking systems data analytics and emerging technologies (e.g. AI cloud)
- Proficiency in datadriven decisionmaking and analytics platforms
- Understanding of modernized engineering practices agile methodologies data (cyber & information) security AI / GenAI / ML
- Expertise in advanced data analytics data strategy development and data governance to drive business insights and ensure regulatory compliance
Essential Qualifications NQF Level
- Professional Qualifications/Honours Degree
Preferred Qualification
Bachelors degree in computer science Information Technology Data Science Business Administration or a related field.
Masters degree (e.g. MBA) or advanced certifications (e.g. ITIL TOGAF PMP or datarelated credentials like CDMP) strongly preferred.
Essential Certifications
- Formal certification from relevant professional bodies
Skills
- Strategic vision to align technology and data with cluster business goals
- Effective communication to bridge technical and business stakeholders
- Adaptability to manage cluster noncluster and Enterprise responsibilities
- Planning and Organising
- Builds & maintains relationships
- Business acumen
- Holistic integrative end to end thinking and problem solving
- Technical knowhow to inspire and support engineering craft development
- Leadership ability to manage tribe tech leads and foster collaboration with cluster counterparts (e.g. Chief Product Officer)
- Financial acumen for budgeting and ROI analysis of tech investments
Minimum Experience Level
- 15 years of progressive experience in technology leadership roles with at least 5 years in a senior IT position within the banking or financial services industry with expertise in delivering scalable secure and compliant technology solutions.
Technical / Professional Knowledge
- Budgeting
- Business administration and management
- Business principles
- Business terms and definitions
- Capacity planning
- Change management
- Communication Strategies
- Diversity management
- Employee training/development
- Financial Accounting Principles
- Governance Risk and Controls
- Organisational behaviour theory
- Principles of project management
- Relevant regulatory knowledge
- Stakeholder management
- Strategic planning
- Talent management
- Business writing skills
- Management information and reporting principles tools and mechanisms
- System Development Life cycle(SDLC)
- Service orientated Architecture (SOA)
- IT Risk and security principes
- ITIL
- IT Architecture
- IT Concepts
- Client Service Management
Behavioural Competencies
- Energizing the Organization
- Establishing Strategic Direction
- Operational Decision Making
- Business Savvy
- Cultivating Networks and Partnerships
- Financial Acumen
- Strategic Influence
- Leading Change
Please contact the Nedbank Recruiting Team at
Required Experience:
Chief
Employment Type
Contract
