Site Leader

About Flexport:

At Flexport we believe global trade can move the human race forward. Thats why its our mission to make global commerce so easy there will be more of it. Were shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today companies of all sizesfrom emerging brands to Fortune 500suse Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission solutions and people. Ready to tackle global challenges that impact business society and the environment Come join us.

The opportunity:

We are seeking a highly skilled and experienced Site Leader to oversee the operations of our 600k SQFT fulfillment center. As the Site Leader you will be responsible for managing a team of 300 associates and ensuring efficient and effective functioning of the facility. Your exceptional leadership strategic thinking and operational expertise will be crucial in driving the success of our fulfillment center. This role will require expertise in managing both directtoconsumer (D2C) and businesstobusiness (B2B) fulfillment operations with a handson approach to driving efficiency cost reduction and customer satisfaction. Join us to build and develop a worldclass fulfillment center and contribute to the continued growth of Flexport.

You will:

• Leadership and Team Management:
  • Provide strong leadership guidance and mentorship to the entire team fostering a positive and productive work environment.
  • Manage and develop a highperforming team of 300 associates including hiring training coaching and performance management.
  • Lead a team of 10 salaried employees including department managers and supervisors ensuring their success and alignment with organizational goals
• Operational Excellence:
  • Oversee the daytoday operations of the fulfillment center ensuring efficient and accurate processing of orders inventory management and shipping for both D2C and B2B customers.
  • Develop and implement operational strategies to optimize productivity quality and customer satisfaction.
  • Establish operational distinctions for D2C vs. B2B fulfillment ensuring proper flow paths picking methodologies and shipping requirements are met.
  • Continuously monitor key performance indicators (KPIs) and operational metrics to drive continuous improvement and achieve operational targets.
  • Foster a culture of safety ensuring compliance with all applicable health and safety regulations and implementing measures to minimize workplace accidents and injuries.
• Budgeting and Cost Management:
  • Develop and manage the fulfillment centers budget ensuring financial objectives are met while maintaining operational excellence.
  • Identify opportunities to optimize costs reduce waste and improve overall operational efficiency without compromising quality or service levels.
  • Implement cost control measures and monitor expenses ensuring adherence to budgetary guidelines.
• CrossFunctional Collaboration:
  • Collaborate with other departments such as logistics procurement customer service and quality control to ensure seamless coordination and integration of processes.
  • Partner with the Regional General Manager to align fulfillment center strategies with overall company goals and objectives.
  • Provide regular reports updates and insights to senior management on operational performance challenges and opportunities.
• Continuous Improvement and Innovation:
  • Drive a culture of continuous improvement fostering innovation and identifying opportunities for process optimization automation and technology advancements.
  • Stay abreast of industry trends best practices and emerging technologies related to fulfillment center operations and implement relevant changes as appropriate.

You should have:

• Bachelors degree in business administration logistics supply chain management or a related field (advanced degree preferred).
• Proven experience as a Site Leader or similar leadership role preferably in a largescale fulfillment center or distribution environment.
• Strong knowledge of fulfillment center operations including order processing inventory management warehousing and shipping.
• Demonstrated success in managing and developing large teams of both hourly and salaried employees.
• Exceptional leadership and communication skills with the ability to inspire and motivate teams to achieve goals.
• Proficiency in analyzing data metrics and KPIs to drive performance improvements.
• Solid financial acumen and experience in budgeting cost management and driving operational efficiency.
• Ability to thrive in a fastpaced highpressure environment while maintaining attention to detail and ensuring accuracy.
• Strong problemsolving and decisionmaking skills with a strategic mindset.
• Familiarity with warehouse management systems (WMS) and other relevant software applications.
• Knowledge of health and safety regulations and best practices in a warehousing environment.

If you are a dynamic and resultsoriented professional with a proven track record in managing large fulfillment centers we invite you to apply for this challenging and rewarding position. Join our team and contribute to the success of our mission.

#LIOnsite