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Business Account Executive 1 SMB Direct Sales (Outside Sales)
Comcast brings together the best in media and technology. We drive innovation to create the worlds best entertainment and online experiences. As a Fortune 50 leader we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace thanks to our remarkable people who bring cuttingedge products and services to life for millions of customers every day. If you share in our passion for teamwork our vision to revolutionize industries and our goal to lead the future in media and technology we want you to fastforward your career at Comcast.
Job Summary
Responsible for the sale of integrated communication structure to smalltomedium business customer. Develops relationships with individual businesses and the community and positions the Comcast brand as key components of the sales strategy and keeps with Comcasts touchstones.
Job Description
Core Responsibilities
Assists with the creation and delivery of facetoface sales presentations that demonstrate knowledge of the latest Comcast products and services. Promotes the sale of bundled products to ensure the optimal solution for the customer. Sells with goals of exceeding departmental financial and unit targets.
Stays abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.
Generates new leads with targeted businesses through various prospecting activities including cold calling canvassing customer referrals and partner relationships. Focuses on goal achievement and is results driven.
Assists with developing sales territory including cultivation of local business partnerships and organizational affiliations.
Retains customer base by delivering on the Comcast Credo. Ensures a superior customer experience. Maintains and builds customer relationships to drive customer retention; works with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations through strong customer service orientation and excellent follow up skills.
Prepares sales and activity reports as required.
Participates in outoftheoffice meetings with customers on a regular basis and demonstrates excellent verbal and written skills and skill in presenting persuading and negotiating.
Promotes the sale of bundled products to ensure the optimal solution for the customer. Sells with goals of exceeding departmental financial and unit targets.
Consistent exercise of independent judgment and discretion in matters of significance.
Regular consistent and punctual attendance. Must be able to work nights and weekends variable schedule(s) and overtime as necessary.
Other duties and responsibilities as assigned.
Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience think and act in ways that put our customers first give them seamless digital options at every touchpoint and make them promoters of our products and services.
Know your stuff be enthusiastic learners users and advocates of our gamechanging technology products and services especially our digital tools and experiences.
Win as a team make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Respect and promote inclusion & diversity.
Do whats right for each other our customers investors and our communities.
Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications.
Skills
Adaptability Communication Critical Thinking Problem Solving CustomerFocused Persuasion Professional Integrity Resilience Technical Knowledge Workplace Organization
Compensation
Base Pay: $45000.00
Total Target Compensation (Base Pay plus Targeted Commission): $75000.00
Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan while most nonsales positions are eligible for a Bonus. Additionally Comcast provides bestinclass Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most and should help you care for those who matter most. Thats why we provide an array of options expert guidance and alwayson tools that are personalized to meet the needs of your reality to help support you physically financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelors Degree
While possessing the stated degree is preferred Comcast also may consider applicants who hold some combination of coursework and experience or who have extensive related professional experience.
Certifications (if applicable)
Relative Work Experience
02 Years
Required Experience:
IC
Full Time