Senior Lead Product Analyst

This is a Level 3 or 4 position. Cleo has 5 internal levels of competency within Product Analytics. See our skills framework for how we differentiate on seniority.

About Cleo

At Cleo were not just building another fintech app. Were embarking on a mission to fundamentally change humanitys relationship with money. Imagine a world where everyone regardless of background or income has access to a hyperintelligent financial advisor in their pocket. Thats the future were creating.

Cleo is a rare success story: a profitable fastgrowing unicorn with over $200 million in ARR and growing over 2x yearoveryear. This isnt just a job; its a chance to join a team of brilliant driven individuals who are passionate about making a real difference. We have an exceptionally high bar for talent seeking individuals who are not only at the top of their field but also embody our culture of collaboration and positive impact.

If youre driven by complex challenges that push your expertise the chance to shape something truly transformative and the potential to share in Cleos success as we scale while growing alongside a company thats scaling fast this might be your perfect fit.

Follow us on LinkedIn to keep up to date with new product features and insights from the team.

What youll be doing

As a Product Analyst in our EWA (short for Earned Wage Access) pillar youll enable your team to make better decisions faster. Working as part of a crossfunctional squad alongside Product Managers Designers and Engineers youll apply your expertise to drive the future of what we build at Cleo. You will leverage rich user data and sophisticated analytical techniques to see your insights move key metrics like conversion and retention whilst improving user experience for a product used by 78 of our subscriber base.

Youll also sit within the wider data function here at Cleo; a hotshot chapter of 65 Data Scientists Product Analysts and Analytic Engineers with significant industry experience who are at the heart of everything we do at Cleo.

We are looking for a selfstarter focused on results with a demonstrated background in using analytics to drive the understanding growth and success of a product.

• Conduct deepdive analysis of our EWA featureset and commercial profit and loss metrics to understand user behaviour and help us investigate opportunities to grow engagement and LTV
• Influence the roadmap of your team through presentation of databased recommendations
• Define how we quantitatively evaluate success setting KPIs designing tracking to measure what really matters delving into the leading indicators of user behaviour
• Conduct regular A/B tests and causal analyses to determine the impact of product changes on success metrics
• Build models of usersegmentation customer lifetime value etc.
• Work with Analytics Engineering to prioritise data modelling needs in your area as well as directly contributing to our transformed data codebase

About you

• 5 years of experience doing quantitative analysis within a cross functional digital product environment
• A strong ability to communicate findings to nontechnical stakeholders in a concise and engaging manner
• Experience conducting large scale A/B experiments and interpreting results to drive product and business decisions
• Ability to define new product metrics from complex unstructured data
• Fluency with commercial data and key concepts around user value and profitability
• Knowledge of statistics (e.g. hypothesis testing regressions)
• Excellent SQL skills
• Experience with data visualisation tools such as Tableau Superset Looker Mode
• Experience with data modelling/dbt is a nicetohave but not essential
• Fluency in Python and its application in data analysis is a nicetohave but not essential

What do you get for all your hard work

• A competitive compensation package (base equity) with biannual reviews aligned to our quarterly OKR planning cycles. You can view our public progression framework and salary bandings here: at one of the fastestgrowing tech startups backed by top VC firms Balderton & EQT Ventures
• A clear progression plan. We want you to keep growing. That means trying new things leading others challenging the status quo and owning your impact. Always with our complete support.
• Flexibility. We cant fight for the worlds financial health if were not healthy ourselves. We work with everyone to make sure they have the balance they need to do their best work
• Work where you work best. Were a globally distributed team. If you live in London we have a hybrid approach wed love you to spend one day a week or more in our beautiful office. If youre outside of London well encourage you to spend a couple of days with us a few times per year. And well cover your travel costs naturally.
• Other benefits;
• Companywide performance reviews every 6 months
• Generous pay increases for highperforming team members
• Equity topups for team members getting promoted
• 25 days annual leave a year public holidays an additional day for every year you spend at Cleo up to 30 days)
• 6 employermatched pension in the UK
• Private Medical Insurance via Vitality dental cover and life assurance
• Enhanced parental leave
• 1 month paid sabbatical after 4 years at Cleo
• Regular socials and activities online and inperson
• Well pay for your OpenAI subscription
• Online mental health support via Spill
• Workplace Nursery Scheme
• And many more!

We strongly encourage applications from people of colour the LGBTQ community people with disabilities neurodivergent people parents carers and people from lower socioeconomic backgrounds.

If theres anything we can do to accommodate your specific situation please let us know.

UK App access: The Cleo app is no longer downloadable in the UK (but only until next year). If youre an existing user youll still have access to the app. But some features wont be available (just for a little while). Why 99 of our users are based in the US where financial health is often overlooked. Weve decided to shift our focus to where we can provide the most value and make the greatest impact for users who need it most. Then well be able to apply what we learn to better support our UK users in the future.