Community Healthcare Worker
Community Healthcare Worker
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3years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description
As a key member of our care team you will engage with members in person either at a facility or in a community setting as well as virtually over the phone. You will support members by assessing their overall health and wellness helping them set meaningful goals and guiding them toward healthier lifestyles through personalized compassionate care.
Key Responsibilities:
Establish meaningful connections with members through facetoface or telephonic interactions.
Conduct comprehensive assessments that address members biopsychosocial functional and behavioral health needs.
Apply motivational interviewing techniques to help members uncover intrinsic goals and inspire positive behavior change.
Practice active listening to gather relevant information and respond dynamically during assessments.
Encourage active participation in the assessment process and collaboratively develop individualized plans of care that reflect each member s goals needs and preferences.
Identify urgent or highrisk situations and escalate appropriately to ensure timely intervention.
Partner with members to define health goals and identify barriers that may impact goal achievement.
Provide education on health and wellness topics to support selfmanagement and improved outcomes.
Work collaboratively with members to develop practical solutions to overcome barriers to care.
Identify and connect members to appropriate community resources based on identified needs.
Present complex case details to the interdisciplinary care team and integrate their input into care plans as needed.
Utilize computer applications (e.g. Microsoft Excel Word Outlook Office Communicator) to document and share memberrelated information.
Accurately and promptly document assessments interactions referrals and followup plans in relevant systems.
Stay current with updates and changes to computer systems and effectively apply knowledge in daytoday work.
Meet or exceed performance metrics within a virtual productivitydriven environment.
Requirements
Deep passion and commitment to supporting individuals with complex medical behavioral or social needs.
Bachelor s degree in Social Work or license as a Licensed Practical Nurse (LPN) Certified Nursing Assistant (CNA) or Home Health Aide (HHA) preferred.
Alternatively a high school diploma or equivalent with a minimum of 3 years of experience in a community health or healthcare setting or demonstrated experience using motivational interviewing techniques.
Must be fully vaccinated against COVID19.
Proficiency with Microsoft Office products particularly Word and Outlook; ability to quickly learn and navigate clinical or memberrelated applications.
A dedicated private home workspace with secure highspeed internet access via cable or DSL.
Valid driver s license active auto insurance and reliable transportation for occasional field visits to members hospitals or community locations.
Residency within the Philadelphia PA area is required.
Preferred Qualifications:
Bilingual proficiency (spoken and written).
Formal training or demonstrated skill in motivational interviewing.
As a key member of our care team, you will engage with members in person either at a facility or in a community setting as well as virtually over the phone. You will support members by assessing their overall health and wellness, helping them set meaningful goals, and guiding them toward healthier lifestyles through personalized, compassionate care. Key Responsibilities: Establish meaningful connections with members through face-to-face or telephonic interactions. Conduct comprehensive assessments that address members' biopsychosocial, functional, and behavioral health needs. Apply motivational interviewing techniques to help members uncover intrinsic goals and inspire positive behavior change. Practice active listening to gather relevant information and respond dynamically during assessments. Encourage active participation in the assessment process and collaboratively develop individualized plans of care that reflect each member s goals, needs, and preferences. Identify urgent or high-risk situations and escalate appropriately to ensure timely intervention. Partner with members to define health goals and identify barriers that may impact goal achievement. Provide education on health and wellness topics to support self-management and improved outcomes. Work collaboratively with members to develop practical solutions to overcome barriers to care. Identify and connect members to appropriate community resources based on identified needs. Present complex case details to the interdisciplinary care team and integrate their input into care plans as needed. Utilize computer applications (e.g., Microsoft Excel, Word, Outlook, Office Communicator) to document and share member-related information. Accurately and promptly document assessments, interactions, referrals, and follow-up plans in relevant systems. Stay current with updates and changes to computer systems and effectively apply knowledge in day-to-day work. Meet or exceed performance metrics within a virtual, productivity-driven environment.
Employment Type
Full Time
