drjobs Director Solutions Management Insights Lead

Director Solutions Management Insights Lead

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1 Vacancy
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Job Location drjobs

Atlanta, GA - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Every day Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit debit prepaid and merchant services. Our worldwide team helps over 3 million companies more than 1300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver bestinclass payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

  • Build implement and drive consensus for a data driven solutions strategy and approach including optimization across all areas of payment processing

  • Gather effective feedback from clients and internal teams and use those insights to shape a an solutions insights Roadmap

  • Drive and Deliver strategic initiatives working closely with the Technology & Product organisations

  • Build a framework that allows for measuring reacting improving and enhancement of data solutions to bring transaction processing efficiency

  • Ability to communicate complex quantitative analysis in a clear precise and actionable manner.

  • Identify areas of improvement/ Opportunity to improve the efficiency of transaction processing across the merchant organization

  • Demonstrated track record of identifying defining and bringing to market complex data science projects with high business impact across cross functional teams

  • Serve as a trusted advisor to internal and external stakeholders on processing optimization.

  • Provide technical payment thought leadership to merchants including optimization of approval rates acceptance expense shoppertobuyer conversion and interchange qualification; monitor merchant processing activity to ensure optimal performance.

  • Provide ongoing technical consultation to optimize technical payment infrastructure including interfaces to GPowned and thirdparty payment gateways and core processing platforms; educate merchants on products and services that can enhance their payment management operations

  • Investigate anomalies or inefficiencies in payment processing; find the root cause develop solutions for improvements and rigorously followup on problem resolution

  • Become an expert in all Global Payments payment products and services across ecom & f2f channels and all geographic markets

  • Manage multiple sources of data how to pull it together and deliver a clear message to the stakeholder in a language they can understand

  • Familiarity with Business Intelligence tools such as Tableau and Microstrategy

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race color religion sex (including pregnancy) national origin ancestry age marital status sexual orientation gender identity or expression disability veteran status genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website please contact .


Required Experience:

Director

Employment Type

Full-Time

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