Full-Time Assistant Center Manager
Full-Time Assistant Center Manager
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Job Description
The Assistant Center Manager helps the Center Manager run the daytoday operations of this retail location. He or she may be required to open and close the center help manage productivity and ensure the centers team delivers worldclass customer service to all customers monitor cost control and expenses and contribute to weekly and monthly reports developed by the Center Manager and provided to the franchise owner. The Assistant Center Manager is involved with profit/loss continuous improvement service delivery levels personnel management and business development.
The ideal candidate has a high school diploma or GED (college coursework or a degree preferred) one year of retail store operations experience strong supervisory/managerial/leadership skills excellent computer/internet/software knowledge the physical ability to perform this job (lifting bending etc. and knows how to listen follow lead and help the Center Manager attain defined targets. He or she must have a dynamic personality and must be able to help motivate a team to optimize performance.
RESPONSIBILITIES
- Provide exceptional customer service
- Helps with personnel management which includes recruiting training scheduling and coaching associates
- Schedules work assignments and helps facilitate weekly or monthly staff meetings
- Monitors evaluates and helps maximize customer service delivery and customer satisfaction
- Helps develop and implement the store marketing program
- Manages inventory
- Helps oversee Center maintenance including cleanliness safety and organization
- Performs other duties as assigned
QUALIFICATIONS
- High school diploma or GED required
- Advanced education degree coursework or tech school desired
- One year of supervisory experience in logistics retail or other relevant industry
- Strong computer skills including Microsoft Office and Adobe Suites
- Outstanding phone skills
- Strong customer service skills and abilities
Required Experience:
Manager
Employment Type
Full-Time
