Experienced Service Manager Roanoke
Experienced Service Manager Roanoke
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Salary Not Disclosed
1 Vacancy
Job Description
Berglund Chrysler Jeep Dodge Ram is looking for an Experienced Service Manager. We are part of Berglund Automotive a wellestablished and reputable automotive group with 10 locations representing 20 different automotive brands throughout Southwest and Central Virginia.
We are looking for a Service Manager that provides leadership to the team through continuous support training and development as well as ensuring that customers receive highquality maintenance and repair services.
Job Summary:
As a Service Manager at Berglund Chrysler Jeep Dodge Ram you will be responsible for overseeing the service and maintenance operations for the dealership.
Benefits:
- Competitive Pay.
- Career advancement opportunities with a growing organization.
- Paid time off after 3 months.
- Paid holidays.
- Health dental vision life and disability benefits.
- 401(k) retirement plan.
- Employee discounts on vehicle purchases and service.
Key Responsibilities:
- Manage a team of service technicians and service advisors including hiring training and evaluating employees.
- Ensure that customers receive prompt courteous and effective service by providing concierge support to build a positive relationship with customers.
- Oversee the quality and accuracy of repair and maintenance work.
- Handling conflicts that may arise within the service department and addressing customer complaints in a professional and effective manner.
- Distribute work between technicians.
- Prioritize required services.
Qualifications:
- Previous experience managing Chrysler Jeep Dodge Ram or domestic service departments.
- Knowledge of automotive systems diagnostics and repair procedures
- Knowledge of CDK a plus.
- Computer skills including knowledge of automotive service management software.
- Experience managing and motivating a team in a positive manner.
- Ability to build and maintain effective relationships with customers and vendors.
- Organized and detail oriented.
- Valid drivers license with a good driving record.
Berglund Automotive is an equal opportunity employer and we encourage candidates from all backgrounds to apply.
Required Experience:
Manager
Employment Type
Full-Time
