Business Support Administrator x2 12-month fixed term contract
Business Support Administrator x2 12-month fixed term contract
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Job Description
At Cornwall Housing were passionate about delivering homes and services to the communities of Cornwall. Were looking for people with excellent organisational customer service admin and IT skills/experience to join the team. But your approach is just as important we need talented people who can work with others and who want to make a difference!
About the Role:
We have two vacancies available. 1 position on offer is for22.2 hours / 3 days and the other is 32 hours / 4.3 days. Please state on your application which role you are applying for.
To provide a firstclass accurate and friendly first response to a range of daily enquiries and issues ensuring a high standard of customer care is maintained at all times. You will be:
Providing housing and contract administrative support
Assisting the neighbourhood and housing management teams
Maintaining and managing accurate records
Raising and processing orders and monitoring and recording information to assist with effective management of business finances
Where required communicating with customers to triage and resolve incoming service requests
Working internally across Cornwall Housing to monitor key activities collate information and provide assurance around estate and neighbourhood functions
To be successful youll have:
Experience in an administrative and/or customer service role speaking to customers face to face or by phone and inputting and extracting financial data.
Great organisational and IT skills
Good attention to detail and analytical skills with the ability to interpret information solve basic problems logically and make appropriate and timely decisions relating to housing enquiries and the need for escalation.
An understanding of Housing and Landlord Services in a local authority is desirable
To find out more about the role and requirements please view theRole Profile.
Our offer to you
Salary:26282 per year 13.62 per hour) Pro Rata
Working Hours: 22.2 or 32 (Please state on your application which role you are applying for)
Contract Type:12Month FixedTerm Contractdue to funding
Base:Hybrid working working from home office and/or site as needed. Your base will be our main office in Chy Trevail Bodmin PL31 2FR.
What youll get from us in return is:
A challenge like no other Cornwall is unique and so are we!
- A highly competitive total package that includes a decent salary Local Government Pension Scheme 28 days annual leave plus bank hols pro rata (rising to 31 days after 5 years continuous service) and family friendly policies.
- A management team who will listen and support you and encourage your ideas and creative thinking. Were going places and wed like you to be part of it.
- Training and skillsdevelopment so regardless of your experience we can help you with the more technical parts of the role.
- Access to discounts on entertainment shops wellbeing and travel through our online portal.
- And a chance to really make your mark!
Safeguarding
We are committed to safeguarding the welfare of all our service users clients and customers. This role is subject to a Basic DBS check. If the role is working with vulnerable individuals and/or children and young people you will be asked to complete a relevant DBS check to be successfully appointed to the role.
To apply
Its really easy to apply for our roles simply follow the link to create a candidate profile answer the screening questions and upload a CV.
The closing date for applications is Monday 21 April 2025 (midnight). We reserve the right to close the vacancy early should sufficient applications be received. We therefore highly recommend that you submit your application early.
Interviews will be held Wednesday 30 April or Thursday 1 May 2025.
Contact us
If youd like to have a discussion about the role please feel free to contact us at or
Thank you for your interest in supporting our important work at Cornwall Housing.
Recruitment Agencies we are not currently seeking agency support with this vacancy thank you. Please view our information for recruitment agencies here: Experience:
Unclear Seniority
Employment Type
Part-Time
Key Skills
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