Snr GTM Specialist Support GTM

Are you a customerobsessed builder with a passion for helping customers achieve their full potential Do you have the business savvy Managed Services and Cloud Operations background and sales skills necessary to help position AWS as the cloud provider of choice for customers Do you love building new strategic and datadriven businesses Join the Worldwide Support GTM team for Amazon Operational services as a Business Development Specialist!

The Senior Worldwide GTM Specialist will be responsible for defining building and deploying effective and targeted scalable programs to accelerate Operational services business growth. The Specialist will facilitate the enablement of AWS Support Operational services sales and solution architects with specific programs and sales plays will directly interface with the AWS Support product management and development teams regarding customer and partner requirements. The Specialist will work closely with AWS marketing sales partner and preserve teams to position AWS Support Operational services for customers and partners and provide guidance on the value proposition and benefit those customers and partners can achieve with the service.

The ideal candidate will possess a business and IT background that enables them to drive an engagement and interact at the highest levels of large Enterprises and Enterprise partners. The candidate will have the technical depth and business experience to easily communicate the benefits of cloud computing and managed cloud services to IT architects engineering teams and CLevel executives. The ideal candidate will have a demonstrated ability to think strategically and longterm about the needs of complex global businesses and the business process changes required to adopt cloud technology at scale. The ideal candidate will also be deeply familiar with complex legacy IT environments managed enterprise IT infrastructure services Enterprise applications ITIL and has done market analysis deal negotiation and construction business operations and has a background that enables them to create scalable programs that apply holistic approaches to selling to Enterprises and Enterprise Partners.

Roles & Responsibilities:
Define build and deploy enterprise focused sales and specialist campaigns around the AWS Support Operational services offering;
Engage support and scale business development and sales teams across AWS to be capable of delivering the AMS value proposition to enterprise customers and partners;
Exhibit proactive ability and expertise to build new programs and play via AWS sales and partner teams;
Exhibit cloud managed services expertise and experienced handling and scaling sales campaigns with enterprises and enterprise partners;
Exhibit expertise and drive field and partner readiness for enterprise customers;
Engage in senior level (CxO) customer meetings to discuss customers business issues and explore how AMS can address and resolve these issues.
Serve as an evangelist for the new service within AWS and externally
Develop a standard market intelligence framework and dynamic analytic model to be utilized by the AWS Sales Specialist and marketing teams
Establish metrics to measure and track related to adoption of the service and field seller awareness with a continual focus on improving the approach based on those measurements.
Prepare and give business reviews to the senior management team regarding progress and metrics.
Establish GTM strategy to deliver target for existing and new customer growth.

Key job responsibilities
Key job responsibilities
Lead GTM to orchestrate sales motions for sales marketing partner product training and professional services teams to accelerate adoption of your aligned technology domain.
Leverage your deep domain expertise to create best in class field enablement and sales strategy.
Support field teams in solution building for high priority customers.
Bring market signals back to product teams to drive innovation on AWS product roadmaps.
Own reporting and planning cadences to AWS executives on GTM plan .
Demonstrate thought leadership and be able to credibly represent AWS at industry events conferences symposiums etc.

A day in the life
As a Worldwide Business Development Manager youll spend your day identifying and pursuing opportunities to grow our business through innovative use of technology. You might start by analyzing customer engagement data to identify patterns that suggest new revenue opportunities then meet with customers to validate your hypotheses. You could spend time building a business case for a new GenAIenabled support offering followed by presenting your findings to product teams to influence their roadmap. Your role will be dynamic focused on finding new ways to grow our business by matching technological capabilities with customer needs and launching your ideas to our customers.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.

Work/Life Balance
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

Sales Marketing and Global Services (SMGS)
AWS Sales Marketing and Global Services (SMGS) is responsible for driving revenue adoption and growth from the largest and fastest growing small and midmarket accounts to enterpriselevel customers including public sector. The AWS Global Support team interacts with leading companies and believes that worldclass support is critical to customer success. AWS Support also partners with a global list of customers that are building missioncritical applications on top of AWS services.

About the team
As part of the Worldwide Specialist Team you will lead the global GTM plan for AMS. You are a leader for specialists architects partners and account teams around the world and set direction and standards for how we solve customer problems in your area of expertise. You partner with technical and business teams and bring the voice of the customer into our product development roadmap. The WW team sees the big picture and sets the plan so the worlds most customer obsessed technical teams can make history

7 years of developing negotiating and executing business agreements experience
Bachelors degree
Experience developing strategies that influence leadership decisions at the organizational level
Experience managing programs across cross functional teams building processes and coordinating release schedules

Experience interpreting data and making business recommendations
Experience identifying negotiating and executing complex legal agreements

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133200/year in our lowest geographic market up to $220200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.