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Job Description
Print Support Specialist
Austin TX 78723 (Onsite) (The worksite will vary depending on which hospital machine repair is needed.)
3 Months (Temp to Perm)
Mon-Fri 8am - 5pm
Driving: Yes driving between client sites in personal vehicle is required.
Qualifications :
Client is seeking a Print Support Specialist I to support printers at various Ascension Health sites in Austin TX. This role involves first-response technical support troubleshooting printer issues managing hardware and supplies inventory and maintaining printer fleet records. Driving to multiple hospital locations in a personal vehicle is required.
Responsibilities
Provide daily support for network and workstation printers
Respond to customer service requests; troubleshoot and resolve issues
Escalate unresolved problems to senior technician or account manager
Keep users informed on ticket progress
Document all service activity in TRAC Solution
Provide remote access support and user training
Track and report printer fleet status including meter reads
Maintain on-site printer hardware parts and consumables inventory
Manage printer procurement and hot swap units as needed
Additional Information :
They must be ale to lift 50 pounds and be on their feed for a long period of time; some walking included as well.
Driving: Yes driving between client sites in personal vehicle is required.
Remote Work :
No
Employment Type :
Contract
Employment Type
Contract
