Customer Support Specialist (816510)
Customer Support Specialist (816510)
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1 Vacancy
Job Description
Operates as front desk receptionist
Facilitates group job readiness life skills or job search training agendas
Conducts individual/group orientations to provide information regarding program objectives services and requirements
Assists job seekers regarding job search strategies and training issues identifying and working with barriers to employment professional goal setting and planning
Demonstrates understanding of target employment sector and career pathways for customers
Maintains familiarity with outside resources programs and other services for customers
Provides motivational support to customers during the job search process
Identifies training needs and helps to ensure appropriate training
Assists with recruiting for workshops and classes
Facilitates analysis and constructive critique of resumes/required documentation for effective processing for customer eligibility
- Other duties as assigned
Qualifications :
Qualifications: Excellent communication and interpersonal skills. Strong organizational skills. Ability to work with culturally diverse populations and ability to work across all levels of management and staff. Proficiency in Microsoft Office Suite especially Word and Excel. Extensive standing sitting computer phone and deskwork required primarily in a defined office environment with specified hours although flexible hours may be required. Travel when necessary.
Education: Minimum of an Associate Degree or equivalent experience
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team Equus puts the industrys best practices to work by focusing on the development design and delivery of demand-driven workforce solutions.
When you join Equus you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.
At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color gender age pregnancy sexual orientation gender identity ancestry religion national origin veteran status physical or mental disability or reprisal or any other characteristic protected under state federal or local law.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
