Technical Infrastructure Program Manager Infrastructure Operations Planning Team
Technical Infrastructure Program Manager Infrastructure Operations Planning Team
Posted on :
14-04-2025
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1 Vacancy
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Monthly Salary
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Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
14-04-2025
Job Description
Do you like helping organizations implement innovative cloud computing solutions and solving technical challenges Are you committed to fundamentally transforming the way government agencies partner with industry to meet mission requirements Do you have experience planning executing managing and delivering large complex projects Amazon Web Services (AWS) is the leading cloud provider providing virtualized infrastructure storage networking messaging and many other services to customers globally. AWS runs a globally distributed environment operating at massive levels AWSs multitenant infrastructure. Governmental organizations are also looking to and depending on AWS for cloud solutions and services to support their missions.
Were seeking an experienced Technical Infrastructure Program Manager to support AWS Global Infrastructure Operations (InfraOps) organization. This organization operates rapidly building and scaling high availability data centers supporting government customers. They execute server and network equipment installations IT hardware repairs data center mechanical and electrical system operations and maintenance physical security operations and logistics operations for data center build projects.
The Technical Infrastructure Program Manager will lead crossfunctional and technical teams from conceptual design feasibility through requirements budget completed design implementation testing and deployment. Along the way you will use your judgment negotiation skills ability to influence without authority analytical talent technical aptitude and leadership to collaborate with a diverse set of stakeholders across multiple time zones manage capital budgets eliminate nonvalueadd activity design solutions remove blockers and find creative ways to accelerate project delivery.
The successful candidate will be a strong communicator (both written and verbal) not be hindered by ambiguity or competing priorities and be capable of understanding mechanical/electrical engineering concepts. They will bring infrastructure and network project management data center operations process creation and improvement critical thinking and risk management skills to this position. They will be able to apply a variety of project management tools methodologies and techniques for all phases of the project lifecycle and exhibit demonstrated experience in core project management disciplines including scope schedule budget resources quality and risk management reporting and metric development/tracking.
Candidate must be comfortable managing remote project delivery teams and possess the ability to facilitate technical whiteboard sessions to troubleshoot project implementation issues and remove barriers to project success. The Technical Infrastructure Program Manager will be fully competent in project management and design tools and techniques for all phases of the project life cycle. Other requirements include experience with MS Office Asana/MS Project CAD and architectural design software (CAD or Visio or Bluebeam). Experience with Playbook SQL and systems integration a plus.
This position requires that the candidate selected be a US Citizen must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.
Key job responsibilities
Serve as the Infrastructure Operations conduit between Networking TPMs Infra Capacity TIPMs Construction Managers and the service teams on a number of crossdepartmental initiatives data center builds and projects.
Participate in current and future region strategic operational and tactical level planning and forecasting efforts.
Manage multiple cross functional and large scale process design and reengineering efforts.
Document and standardize cross functional processes and procedures.
Develop communicate and maintain project road maps.
Effectively prioritize and execute tasks
Strong written and verbal communication skills
Additional tasks as assigned by senior leadership
Travel required up to 25 of the time.
About the team
The ADC Infrastructure Operations Planning Team (IOPT) owns creating monitoring and reporting status of ADC Infrastructure Operations region readiness plans in support of global ADC customer needs. We highlight risks where they exist and define recovery plans in partnership with our dependencies to meet customer commitments.
AWS Infrastructure Services owns the design planning delivery and operation of all AWS global infrastructure. In other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.
Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences inspire us to never stop embracing our uniqueness.
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.
3 years of technical infrastructure management experience
Experience with varying scenarios of infrastructure builds
Knowledge of best practices and emerging technologies related to infrastructure (i.e. network data center hardware software)
BA/BS degree (Preferably in Engineering Physics Economics Business or Mathematics however other degrees are not a disqualifier) or 6 years of commensurate Program/Project management experience.
5 years working knowledge of MS Office and MS Project.
5 years working knowledge of architectural design software (CAD Bluebeam or Visio).
Current active US Government Security Clearance of TS/SCI with Polygraph
Masters Degree or advanced professional certifications in management of complex high value technology infrastructure projects.
Good understanding of data center technologies and experience in managing data center infrastructure deployments.
Experience with and deep understanding of multiple project management methodologies.
Well organized and able to work effectively under time pressure.
Excellent written and verbal communication skills.
High attention to detail.
Proven ability to manage multiple competing priorities simultaneously.
Comfort with ambiguity; ability to be flexible in a rapidly changing environment.
Proven track record of earning trust taking ownership and successfully delivering results in a fastpaced dynamic environment.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Were seeking an experienced Technical Infrastructure Program Manager to support AWS Global Infrastructure Operations (InfraOps) organization. This organization operates rapidly building and scaling high availability data centers supporting government customers. They execute server and network equipment installations IT hardware repairs data center mechanical and electrical system operations and maintenance physical security operations and logistics operations for data center build projects.
The Technical Infrastructure Program Manager will lead crossfunctional and technical teams from conceptual design feasibility through requirements budget completed design implementation testing and deployment. Along the way you will use your judgment negotiation skills ability to influence without authority analytical talent technical aptitude and leadership to collaborate with a diverse set of stakeholders across multiple time zones manage capital budgets eliminate nonvalueadd activity design solutions remove blockers and find creative ways to accelerate project delivery.
The successful candidate will be a strong communicator (both written and verbal) not be hindered by ambiguity or competing priorities and be capable of understanding mechanical/electrical engineering concepts. They will bring infrastructure and network project management data center operations process creation and improvement critical thinking and risk management skills to this position. They will be able to apply a variety of project management tools methodologies and techniques for all phases of the project lifecycle and exhibit demonstrated experience in core project management disciplines including scope schedule budget resources quality and risk management reporting and metric development/tracking.
Candidate must be comfortable managing remote project delivery teams and possess the ability to facilitate technical whiteboard sessions to troubleshoot project implementation issues and remove barriers to project success. The Technical Infrastructure Program Manager will be fully competent in project management and design tools and techniques for all phases of the project life cycle. Other requirements include experience with MS Office Asana/MS Project CAD and architectural design software (CAD or Visio or Bluebeam). Experience with Playbook SQL and systems integration a plus.
This position requires that the candidate selected be a US Citizen must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.
Key job responsibilities
Serve as the Infrastructure Operations conduit between Networking TPMs Infra Capacity TIPMs Construction Managers and the service teams on a number of crossdepartmental initiatives data center builds and projects.
Participate in current and future region strategic operational and tactical level planning and forecasting efforts.
Manage multiple cross functional and large scale process design and reengineering efforts.
Document and standardize cross functional processes and procedures.
Develop communicate and maintain project road maps.
Effectively prioritize and execute tasks
Strong written and verbal communication skills
Additional tasks as assigned by senior leadership
Travel required up to 25 of the time.
About the team
The ADC Infrastructure Operations Planning Team (IOPT) owns creating monitoring and reporting status of ADC Infrastructure Operations region readiness plans in support of global ADC customer needs. We highlight risks where they exist and define recovery plans in partnership with our dependencies to meet customer commitments.
AWS Infrastructure Services owns the design planning delivery and operation of all AWS global infrastructure. In other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.
Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences inspire us to never stop embracing our uniqueness.
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.
3 years of technical infrastructure management experience
Experience with varying scenarios of infrastructure builds
Knowledge of best practices and emerging technologies related to infrastructure (i.e. network data center hardware software)
BA/BS degree (Preferably in Engineering Physics Economics Business or Mathematics however other degrees are not a disqualifier) or 6 years of commensurate Program/Project management experience.
5 years working knowledge of MS Office and MS Project.
5 years working knowledge of architectural design software (CAD Bluebeam or Visio).
Current active US Government Security Clearance of TS/SCI with Polygraph
Masters Degree or advanced professional certifications in management of complex high value technology infrastructure projects.
Good understanding of data center technologies and experience in managing data center infrastructure deployments.
Experience with and deep understanding of multiple project management methodologies.
Well organized and able to work effectively under time pressure.
Excellent written and verbal communication skills.
High attention to detail.
Proven ability to manage multiple competing priorities simultaneously.
Comfort with ambiguity; ability to be flexible in a rapidly changing environment.
Proven track record of earning trust taking ownership and successfully delivering results in a fastpaced dynamic environment.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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