Manager Admissions
Manager Admissions
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Job Description
Reporting to the Associate Registrar Admissions the Manager Admissions is responsible for the daily operations (including management of staff and budget) and strategic direction of the Admissions function (which includes both domestic and international) and team.
The Manager provides leadership in support of Sheridans strategic direction Office of the Registrar business plan and departmental goals and objectives specifically in the following areas: strategic enrolment management application processing credential evaluations and international outreach.
The Manager ensures that service is flexible studentoriented and built on a foundation of customerservice principles and philosophy within the scope of the practices and policies set out by Sheridan. They are accountable for maintaining current activity and supporting new initiatives in a multicampus service environment that uses integrated information systems and advanced technology.
The incumbent works closely with the Associate Registrar Admissions to track service levels and performance metrics in order to achieve Sheridans enrolment objectives and as a member of the OTR (Office of the Registrar) management team is a key contributor to the development of OTR strategies to achieve student enrolment targets and provide service and support structures appropriate for a postsecondary institution.
What Youll Be Doing
- Acting as the subject matter expert for admissions related updates projects and consultations.
- Providing input to inform the admissions strategic direction which includes: Developing recommendations for prioritizing projects that improve the applicant experience the staff experience the efficiency of the team and the quality of work; Recommending and leading implementation of solutions to improve applicant experience and applicant processing; Developing monitoring and communicating new and redesigned policies business processes and practices in response/support of new or changing initiatives.
- Overseeing of all applicant evaluations and admission decisions consistent with Sheridans strategic vision admissions policy/procedure best practice and experience to lead the team in converting applications into students.
- Guiding prioritization suggesting tactics evaluating staff recommendations and improving conversion and the applicant experience.
- Managing team priorities and the processing of applications to maximize the enrolment plan targets. Providing feedback and insight into the setting of enrolment targets that considers the Ministry binding policy on Admissions applicant demand and the strategic College priorities.
- Ensuring reporting of admissions processing is accurate provides necessary information to Office of the Registrar (OTR) and other College stakeholders and utilizes reporting to support internal operations and business decisions.
- Leading and managing the human and financial resources for the admissions team which includes: Building professional capacity of the team through effective recruiting hiring coaching and ongoing performance management (including conflict resolution discipline and management of grievances); Leading development management and reporting of budget establishing priorities and ensuring proper monitoring and control of expenditures.
- Supporting the admissions team by providing guidance and responses to escalated applicant situations.
- Participating on internal and external committees taskforces and meetings and serving as primary subject matter expert and contact for external organizations (eg. OCAS) for all Admissions matters.
- Performing other duties initiatives and projects as required
About You
You have the skills and knowledge to work with an increasingly diverse student and staff population as well as a proven commitment to antioppression equity and inclusion.
You have the ability to collaborate with others in a professional and diplomatic manner to advance initiatives.
You have excellent written and verbal communication skills and the ability to present to diverse audiences and communities.
The successful candidate will also meet the following qualifications:
- Masters degree in education business other related discipline along with 5 years demonstrated experience in postsecondary admissions (domestic and international) or other enrolment management functions. (e.g. student recruitment records and registration) Equivalencies to be considered.
- Management/supervisory experience with demonstrated ability to lead supervise motivate empower develop staff prepare work plans establish meaningful priorities and maintain high quality of service; also experience with recruitment supervision training and assessment of staff.
- Experience creating effective communications appropriate to the intended audience.
- Demonstrated analytical skills mastering the balance between technological constraints and business process improvements.
- Proven ability to analyze trends and patterns of changing business /client needs and adapt strategies programs policies and practices accordingly.
- Budget preparation/management skills and ability to develop and recommend creative solutions to address fiscal pressures
- Experience in the research collection and analysis of data (e.g. locating and assessing best practices in admissions management)
- Demonstrated knowledge of the Colleges educational and management structures registrarial practices and admissions business processes/cycles
- Proven leadership skills in the development and implementation of business plans and initiatives
Who We Are
Every member of the Sheridan community is passionate about the transformational role we play in peoples strategic plan Sheridan 2027: Forging the Future charts a path towards a new groundbreaking model of higher education that reshapes postsecondary education and better prepares students for the future. We are committed to demonstrably advancing equity diversity and inclusivity. Diversity is our strength and fuels our commitment to excellence. Across our campuses were making meaningful strides towards developing an equitable and inclusive community.
- For more information visit: Why Work at Sheridan
Other Details
Faculty/Department: Office of the Registrar
Primary Work/Campus Location: Davis expected to work at all three campuses on a regular/weekly basis
Work Categorization: Hybrid Position Onsite at least 3 days/week
Reference #: J
Employee Group: Administrative
Payband: NM
Salary Range: $99544 $124429
Application Deadline: April 23 2025
Sheridan is deeply committed to implementing the Calls to Action framed by the Truth and Reconciliation Commission. We acknowledge that we live and work on the traditional territory of the Mississaugas of the Credit First Nations Anishinaabe Nation HuronWendat and the Haudenosaunee Confederacy. Sheridan is situated on these lands and it is our collective responsibility to honour and respect those who have gone before us those who are here and those who have yet to come. We are grateful for the opportunity to be working on this land.
Sheridan values the diverse and intersectional identities of its students faculty and staff. Sheridan regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. Sheridan seeks applicants who embrace our values of equity antiracism and inclusion. As such we encourage applications from qualified candidates who have been historically disadvantaged and marginalized including those who identify as First Nations Mtis and/or Inuit/Inuk Black members of racialized communities persons with disabilities women and/or 2SLGBTQ.
Sheridan will provide job applicants with accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. To request accommodation please contact Human Resources.
You may be asked to provide copies of your educational credentials at the time of interview. Upon hire we require official confirmation of educational credentials and Canadian equivalency assessments if applicable.
Required Experience:
Manager
Employment Type
Unclear
