Hardware Warranty Technician Secret Clearance Required
Hardware Warranty Technician Secret Clearance Required
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Salary Not Disclosed
1 Vacancy
Job Description
Our Vision
To provide advanced technologies and services to our business partners across the global arena and create a meaningful work environment for our staff.
Our Mission
To develop longlasting business partnerships by providing meaningful stakeholder value through creating an environment of trust and respect.
Wildflower International offers all regular fulltime employees medical dental and vision insurance 401k and paid time off.
HUBZone residents are encouraged to apply. Check your address here information can be found at Summary: Hardware Warranty Technician (HWT) is responsible for accurately inspecting the quality of computer hardware and providing warranty services to our external customer per contractual obligations answer questions or resolve computer problems in person via telephone electronically or onsite. The HWT will interact daily with customers with a variety of technology expertise exercising independent judgment in determining how to best meet their needs; diagnose and resolve technical problems with computing hardware software and network services.
Essential Duties and Responsibilities:
- Answer user inquiries regarding computer hardware operation to resolve problems.
- Enter commands and observe system functioning to verify correct operations and detect errors.
- Set up equipment for customer use performing or ensuring proper installation of cablesoperating systems or appropriate software.
- Install and perform warranty repairs to hardware software orperipheral equipment following design or installation specifications.
- Primary point of contact for interacting with external customers.
- Provide occasional technical proposal support.
- Any other duties needed to drive to our Vision fulfill our Mission and abide by our Values.
Job Qualifications/Requirements:
- Active TopSecretClearance Required
- Excellent driving record
- Dependable
- Experience in customer facing role either remote or face to face
- Intelligent detailoriented proactive team player
- Highly motivated with the ability to work with minimal instruction and supervision
- Ability to prioritize your daily workload handle multiple tasks simultaneously and possess a sense of urgency when required to meet deadlines
- Ability to react to multiple changing priorities on short notice
- Superior computer skills: Windows Microsoft Office Outlook NetSuite
Required Experience:
Senior IC
Employment Type
Full-Time
