Program Manager LM Product and SME
Program Manager LM Product and SME
Posted on :
09-04-2025
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1 Vacancy
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Job Description
Amazon Logistics (AMZL) delivery operations are on pace to become one of the largest parcel carriers in the world and looking to hire a Program Manager to define the future requirements for Amazons India delivery operations focus on On road delivery process to delight our customers.
ROW Last Mile Product and SME (ROW LMPS) is seeking a Program Manager for Routing and Planning technology Amazon Logistics. This role is accountable for influencing businesscritical decisions around the operations tech that enable scale and deliver consistent industry leading performance. The individual will support the development and delivery of highperformance delivery tools for Operations. In this role you will analyze data to diagnose processes identify improvement opportunities prescribe improvement strategies and guide the improvement effort. This role will manage large complex initiatives deal with ambiguity balance speed with quality and advocate on behalf of the customer to provide highperformance app based solutions to the field.
The ROW Last Mile Product and SME (ROW LMPS) is the bridge between tech and operations. We have significant knowledge and experience unique to Last Mile operations and technology. We bridge multiple disciplines such as operations engineering and software development to assist these teams in solving problems and developing cohesive solutions that optimize the AMZL value stream. We are innovators that actively participate in the deployment adoption and of tools and programs developed within AMZL. We mainly develop tech implementation and expansion strategies to integrate new software and tools seamlessly into the business we prioritize Safety Productivity and Quality to delight our customers.
Key job responsibilities
Design build and improve tools for product and process design
Provide leadership in operational excellence product development and phase gate systems
Provide technical leadership for largescale Tech solutions in India country
Work with complex MHE automation and process design based on Lean Manufacturing
Coordinate design efforts between internal teams to develop optimal solutions for the network considering geo nuances
Ensure critical path timelines are met resource needs are understood and project prioritization is visible to Sr. leadership
Manage multiple projects and tasks simultaneously and influence negotiate and communicate with internal business partners
Facilitate process improvement initiatives among site operations engineering and corporate systems groups
Work closely with operations product teams and engineering teams to root cause and solve complex problems related to increasing capability and reliability of our delivery systems
Experience in program or project management
Experience working cross functionally with nontech teams
Experience in defining and implementing process improvement initiatives using data and metrics
Bachelors degree
Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
Experience defining program requirements and using data and metrics to determine improvements
2 years of driving end to end delivery and communicating results to senior leadership experience
Experience defining and executing program requirements
Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
Experience building processes project management and schedules
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
ROW Last Mile Product and SME (ROW LMPS) is seeking a Program Manager for Routing and Planning technology Amazon Logistics. This role is accountable for influencing businesscritical decisions around the operations tech that enable scale and deliver consistent industry leading performance. The individual will support the development and delivery of highperformance delivery tools for Operations. In this role you will analyze data to diagnose processes identify improvement opportunities prescribe improvement strategies and guide the improvement effort. This role will manage large complex initiatives deal with ambiguity balance speed with quality and advocate on behalf of the customer to provide highperformance app based solutions to the field.
The ROW Last Mile Product and SME (ROW LMPS) is the bridge between tech and operations. We have significant knowledge and experience unique to Last Mile operations and technology. We bridge multiple disciplines such as operations engineering and software development to assist these teams in solving problems and developing cohesive solutions that optimize the AMZL value stream. We are innovators that actively participate in the deployment adoption and of tools and programs developed within AMZL. We mainly develop tech implementation and expansion strategies to integrate new software and tools seamlessly into the business we prioritize Safety Productivity and Quality to delight our customers.
Key job responsibilities
Design build and improve tools for product and process design
Provide leadership in operational excellence product development and phase gate systems
Provide technical leadership for largescale Tech solutions in India country
Work with complex MHE automation and process design based on Lean Manufacturing
Coordinate design efforts between internal teams to develop optimal solutions for the network considering geo nuances
Ensure critical path timelines are met resource needs are understood and project prioritization is visible to Sr. leadership
Manage multiple projects and tasks simultaneously and influence negotiate and communicate with internal business partners
Facilitate process improvement initiatives among site operations engineering and corporate systems groups
Work closely with operations product teams and engineering teams to root cause and solve complex problems related to increasing capability and reliability of our delivery systems
Experience in program or project management
Experience working cross functionally with nontech teams
Experience in defining and implementing process improvement initiatives using data and metrics
Bachelors degree
Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
Experience defining program requirements and using data and metrics to determine improvements
2 years of driving end to end delivery and communicating results to senior leadership experience
Experience defining and executing program requirements
Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
Experience building processes project management and schedules
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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