Highway Patrol Telecommunicator in Training - Union County
Highway Patrol Telecommunicator in Training - Union County
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$ 32639 - 57117
1 Vacancy
Job Description
Description of Work
- Start your journey towards success! The North Carolina State Highway Patrol (NCSHP) is now accepting applications for Highway Patrol Telecommunicator in Training positions at Troop H Communications!
**The current new hire salary for a Highway Patrol Telecommunicator in Training is a flat rate of $40343 annually regardless of education or experience level UNLESS the selected candidate has previous recent experience working as an NC State Highway Patrol Telecommunicator in the last 3 years/36 months (such experience will be taken into consideration).**
This position performs professional analytical work in coordinating the response operations warranted by various emergency and disaster occurrences. This position is also responsible for quickly and accurately processing prioritizing and disseminating emergency and nonemergency information from multiple sources and under stressful conditions to effectively coordinate the resources available to respond to public and officer safety concerns.The work location is Troop H Communications Center in Monroe NC (Union County).Job duties include the following:- Receiving emergency and nonemergency requests for service from the following sources: general public allied publicsafety agencies Highway Patrol and other local state and federal law enforcement staff.
- Receiving requests via telephone radio and computer communications networks.
- Recording and assigning these requests according to established directives policies and guidelines according to priority.
- Operating multichannel radio workstations telephone and various computer systems in fulfilling these responsibilities.
- Dispatching Emergency Medical Services with other emergency equipment when necessary.
- Speaking clearly and distinctly.
This is a fulltime position 40 hours per week) with State Benefits including paid vacation paid sick leave paid holidays retirement and health insurance. To view an example of total compensation please click here NC OSHR: Total Compensation Calculator. This position requires working rotating shifts which include evenings and overnights for extended periods of time. This may occur for several days without a day off.
**Once hired the new employee must complete a 640hour Basic Training Program and required training courses attain NC Sheriffs Standard Certification complete one year of onthejob training and receive a performance evaluation of Meets Expectations or higher. Upon completion of these requirements the employee will advance to the full responsibilities of a Highway Patrol Telecommunicator and receive a $2272 increase to a salary of $42615.**This posting is for multiple vacancies:and.About the North Carolina State Highway Patrol (NCSHP):The mission of the North Carolina State Highway Patrol (NCSHP) is to safeguard and preserve the lives and property of the people in North Carolina. The Highway Patrol Communications System provides 24hour continuous emergency nonemergency and administrative communications services for NCSHP the general public and other State and Federal Agencies. Knowledge Skills and Abilities / Competencies
DPS uses the MeritBased Recruitment and Selection Plan to fill positions subject to theState Human Resources Actwith the most qualified individuals.
The Knowledge Skills and Abilities (KSAs) listed below along with the Minimum Education and Experience (E&E) are REQUIRED to qualify for this position. All work history and education (includingaccurate dates of employment/attendance)must be documented on the application.Supplemental Questions are also a required part of the application: answers must reference education or work experience listed on the application. A complete allinclusive application maximizes an applicants potential to qualify for the position as well as the highest possible salary. Salarywill be based on relevant qualifications internal equity and budgetary considerations pertinent to the advertised position.Click here for more information and application resources.
Resumes may be attached as a supplement to the application but are not a substitution for a complete application.
To qualify for this position applicants must demonstrate ALL of the following KSAs:
- Experience in typing and/or data entry.
- Experience using radio equipment in an emergency response setting (such as police fire EMS military) or in an emergency communications center.
- Experience receiving and transmitting communication messages of a critical nature.
- Experience in reading paper maps and/or using mapping programs (e.g. Google/Bing).
PLEASE NOTE: Qualified recommended applicant(s) must undergo and successfully pass a Criminal Background Investigation Drug Screening Test and Psychological Evaluation. Once hired theymust successfully complete Basic Telecommunicator Training and be eligible to obtain and maintain DCI certification (i.e. must not have prior or pending convictions of felonies and/or misdemeanors that occurred within the last four years).Minimum Education and Experience Requirements
- Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. See detailsHigh School or General Educational Development (GED) diploma and demonstrated ability to type and work efficiently under pressure; or an equivalent combination of education and experience.
Necessary Special Qualifications
Must meet the applicable education employment and training standards as required to be Department of Criminal Information (DCI) certified; must be DCI certified or become certified within 120 days of employment. Supplemental and Contact Information
The North Carolina Department of Public Safety (DPS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws state laws and Executive Orders. Consistent with the Americans with Disabilities Act (ADA) we are committed to full inclusion of qualified applicants and will review requests for reasonable accommodation to perform essential job functions during the hiring process or while on the job.
Public Service Loan Forgiveness Program
For applicants with student loans becoming a state employee may include eligibility forthe Public Service Loan Forgiveness Program. Visit to learn more.
Transcripts
- Attaching transcripts is optional however we recommend applicants attach unofficial transcripts to assist in providing credit for education including in substituting education gained for experience. Additionally qualifying for some positions may require validating hours of coursework in a specific field of study and transcripts are crucial to awarding credit. Degrees and transcripts must be achieved from an appropriately accredited college or university.
- Applicants who earned college credit hours but did not complete a degree program must attach an unofficial transcript to receive credit for education.
- International degrees and transcripts must be evaluated for accreditation by a recognized evaluation service by the closing date of this posting. Failure to provide documentation may result in ineligibility. The National Association of Credential Evaluation Services (NACES) has several options to provide credential verification: Experience
- Applicants seeking Veterans Preference must attach a DD214 Form (Certificate of Release or Discharge from Active Duty that includes Character of Discharge Member 4 or Service 2 form) to the application.
- Applicants seeking National Guard Preference:
- A current member of the North Carolina National Guard in good standing must attach a NGB 23A (RPAS).
- A former member of the North Carolina National Guard who served for at least 6 years and were discharged under honorable conditions must attach either a DD256 or NGB 22.
The NC Dept. of Public Safety must adhere to the US Dept. of Justice Final Rule on the National Standards to Prevent Detect and Respond to Prison . PREA Hiring and Promotion Prohibitions
Due to the volume of applications received we are unable to provide information regarding the status of your application. Please log in to your Government Jobs account and click Application Status. If you are selected for an interview you will be contacted by the hiring manager. If you are no longer under consideration you will receive an email notification.
For technical issues with your application please call the Applicant Support Help Line at 855.524.5627. If you have questions about this posting other than your application status please contact MG Orman Staffing Consultant at .
#SHP
Employment Type
Full-Time
