PRIMARY RESPONSIBILITIES
Ensure all Operational Procedures company code of Ethics and Quality Management systems are adhered to for both Maitland & Centurion sites.
SPECIFIC RESPONSIBILITIES
Sample handling storage and disposal
- Ensure prompt and efficient handling storage and transport of samples as per documented procedures.
- Ensure disposal of cancelled samples
- Ensure prompt registration of all samples
- Attend to all operational matters related to work in progress at sample reception and new instructions received from customers and OPS / Technical Manager.
- Liaise with Centralized Billing Team (CBT) regarding any matters arising
Supervisory responsibilities
- Extract information evaluate review and report on KPIs
- Liaise with and respond to internal queries from other departments.
- Allocation of work
- Training (technical quality safety) as required.
Customer Liaison
- Liaise with or the oversight of clients communication
Quality & Health & Safety System
- Adhere to all quality and safety requirements of the SGS management system.
- Actively participate in safety related activities.
- Always wear appropriate protective clothing.
- Adhere to all relevant HSE procedures and protocols.
- Keep workplace and equipment neat and tidy.
- Perform Health and Safety inspections in designated areas
- Report deviations and communicate instructions to improve and maintain the quality system.
Specific Authorities
- Cease the use of any equipment that may be deemed to constitute a safety hazard or entry to hazardous environments without the necessary knowledge and protection and take action to address the hazard.
- Cease to carry on with work that may affect the quality (integrity) of services and take action to address the issue.
- Initiate a formal improvement request when a deviation of the system occurs possible improvements are identified or when nonconformity is identified.
Qualifications :
Education
- Appropriate tertiary qualification / Grade 12 certificate with 5 years applicable experience
- Computer literacy in Word Excel Outlook
Experience
- Experience in sample administration and registration for 5 years minimum) in a routine high throughput ISO 17025 Food testing facility.
- Good communication skills
Competencies
- Positive and assertive attitude
- Client liaison and good communication skills
- Good interpersonal skills towards colleagues
- Ability to work independently and in a team
- Flexible diplomatic client orientated
- Efficient time management
- Effective organizational skills
- Effective supervisory skills
- Able to work under pressure and meet deadlines
- Attention to detail
Remote Work :
No
Employment Type :
Fulltime