Weekend Coverage - Operations
Weekend Coverage - Operations
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Schedule:
6:00PM6:00AM Friday through Sunday
4 on 4 off Nights
Job Summary
Extended Coverage oversees operations of drivers who are dispatched from Hirschbach terminals. Keeping operations running smoothly communicatingwith customers operations and drivers about any issues encountered during each shift. Extended Coverage also communicates driver issues or requests directly to the planner dispatcher or customer service and generates night and weekend reports.
Duties & Responsibilities
- Monitoring drivers and hours of service
- Connecting with drivers regarding their logs OSD & claims related items.
- Reporting both DOT and nonDOT accidents according to proper procedures.
- Recording any issues encountered especially those pertaining to cargo OS&D and injuries then communicating them to operations customers and drivers.
- Generating current and accurate night and weekend reports according to the standard order process.
- Working closely with safety maintenance and operations to ensure operators comply with the policies and procedures of each department.
- Promptly answering phone calls emails voicemails and other questions from coworkers customers and drivers.
- Maintaining positive customer driver and carrier relations.
- Other duties as assigned.
Minimum Requirements
- High school diploma or equivalent required.
Preferred Qualifications
- Understands dispatch philosophy and procedures of the company.
- Able to persuade and motivate drivers keeping customer satisfaction and driver satisfaction as guidelines.
- Using AS400 Peoplenet Electronic Logbooks and Netgraf effectively.
- Opportunity to earn bonuses!
- Full comprehensive benefit package!
- 120 hours of Paid Time Off earned on your first day!
- 160 hours of work from home after 6 monthsof employment!
- 401 (K)
Company Overview
Founded in 1935 Hirschbach Motor Lines has built a sterling reputation for delivering time and temperaturesensitive freight across 48 states. Today the organization generates $1 billion in revenue and has become the 2nd largest refrigerated carrier in North America with company headquarters in Dubuque Iowa. Hirschbach strives to provide the highest level of service in the industry offering a breadth of services including Dedicated Over the Road Expedited Entertainment and Logistics Solutions.
With a tenured history and vision for the future our company culture drives us to be the best in the business grounded in our All In To Win values. One key to trust is having a pool of talent and resources who are exceptionally competent capable and passionate for serving results to our customers.
Required Experience:
Manager
Employment Type
Full-Time
