Junior Operations Officer
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Job Description
Junior Operations Officer Lebanon (Remote)
- Location: Remote Lebanon
- Employment Type: Full-time
- Department: Operations
About Azurreo
Azurreo is a global outsourcing partner specialized in the telecommunications industry. With over 15 years of experience and more than 250 successful projects delivered across 25 countries we support our clients at every stage of the telecom lifecyclefrom strategy and design to implementation operations and maintenance.
Join our international remote-first team and play a key role in supporting telecom operations across the globe.
Position Summary
We are looking for a proactive and reliable Junior Operations Officer to support the coordination and administration of our telecom operations in more than 60 countries. The ideal candidate will have 12 years of experience in customer service telecom coordination or operations and will serve as a key point of contact between internal teams and external providers.
Tasks
Key Responsibilities
- Manage administrative processes related to mobile line operations (validity contracts registration)
- Coordinate with telecom operators to resolve service issues and delays
- Maintain internal records and update operational databases
- Follow up on procurement and logistical processes
- Track and report issues via our internal ticketing system
- Liaise with cross-functional teams (Support and Operations)
- Escalate problems to the appropriate team and ensure follow-up
- Support reporting tasks and provide status updates to management
Requirements
What Were Looking For
Required Qualifications
- 12 years of experience in operations telecom or customer service
- Strong written and spoken English (mandatory)
- Proficient in Microsoft Excel Word and other standard tools
- Excellent organizational and coordination skills
- Based in Lebanon and available for full-time remote work
Preferred
- French is a plus
- Comfortable working independently and across departments
- Responsible accurate and detail-oriented
- Fast learner with a problem-solving mindset
Benefits
Why Join Us
- Fully remote setup
- Exposure to cross-border projects in telecom
- Real operational responsibilities with room for growth
Ready to take the next step in your career and join a global team that values autonomy and impact
Apply now by submitting your CV. Shortlisted applicants will be invited for an online interview.
Employment Type
Full Time
