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You will be updated with latest job alerts via email$ 3429 - 4622
1 Vacancy
Initial Posting Date:
04/10/2025Application Deadline:
04/17/2025Agency:
Department of Human ServicesSalary Range:
$3429 $4622Position Type:
EmployeePosition Title:
Office Specialist 2 (Bilingual Spanish Preferred)Job Description:
The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by ourEquity North Starand our vision for a positiveRiSE organizational culturethat advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups women individuals with disabilities veterans LGBTQIA2S community members and others to help us achieve our vision of a diverse and inclusive community.
This position is a Bilingual Spanish position preferred. This language skill is not required.
Please indicate on your application material if you have bilingual Spanish language skills.
*Please note: All required languages must have an available test.
Opportunity awaits! Do you want the opportunity to match the needs of people in the community with available federal state and local programs or other resources to meet those needs using your topnotch clerical and administrative skills Do you want to be part of a diverse workforce that collaborates and learns from each other to improve services that supports the elderly people with disabilities and communities Then we want to hear from you!
SUMMARY OF DUTIES
Major duties may include:
In this position of the Office Specialist 2 the majority of your day will be working in a team environment helping individuals and families seeking services by providing specialized assistance at the front desk and on the phone. This position helps to guide customers of the Aging and People with Disabilities population through the sharing of rules policies procedures and programs in collaboration with other branch staff. You will be responsible for making decisions regarding requests for information from the public and entering that confidential information into the ONE system. Decisions could also include referring Oregonians to community resources or making appointments with the Oregon Department of Human Services for requested services. This position will also provide clerical support services to case managers and eligibility workers.
MINIMUM QUALIFICATIONS
Two years of general clerical experience that includes keyboarding word processing or other experience generating documents;
OR
An associate degree in any field;
OR
An equivalent combination of education and experience.
ESSENTIAL ATTRIBUTES
We are looking for candidates with:
Experience working within an environment requiring strong deescalation skills
Experience gathering information from customers to help determine the type of services to meet their needs
Experience handling a high volume of multiple tasks and competing deadlines
Experience working with a variety of software and/or databases in an office setting
ATTENTION ALL CANDIDATES! Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.
WORKING CONDITIONS
Work is performed in the office Monday Friday 8am 5pm. Works primarily at the front desk in a general office environment. Must have a valid drivers license and acceptable driving record. May come into contact with upset and/or difficult people.
BACKGROUND CHECKS AND REQUIREMENTS
If selected as a finalist we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.
The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire you will be required to complete the US Department of Homeland Securitys I9 form confirming authorization to work in the United States. ODHS will use EVerify to confirm that you are authorized to work in the United States.
BENEFITS
Amazing benefits package.
Cost of Living Adjustments.
Annual salary increases (until you reach the top of the listed salary range).
ODHS Employee Resource Group communities that promote shared learning.
Possible eligibility for the Public Service Loan Forgiveness Program.
EMPLOYMENT PREFERENCE
Veterans preference:
GENERAL INFORMATION
This is a permanent fulltime position and is represented by the Service Employees International Union (SEIU).
This recruitment may be used to fill future vacancies in the same classification.
CONTACT
We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA) application questions or jobspecific questions at .
The recruiter for this position is Amy Acree. If you contact the recruiter please include the job requisition number.
Email:
Required Experience:
Unclear Seniority
Full-Time