INAssociate ServiceNow DeveloperApplication TechnologyAdvisoryPune
INAssociate ServiceNow DeveloperApplication TechnologyAdvisoryPune
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Job Description
Line of Service
AdvisoryIndustry/Sector
Not ApplicableSpecialism
GuidewireManagement Level
AssociateJob Description & Summary
A career within Enterprise Architecture services will provide you with the opportunity to bring our clients a competitive advantage through defining their technology objectives assessing solution options and devising architectural solutions that help them achieve both strategic goals and meet operational requirements. We help build software and design data platforms manage large volumes of client data develop compliance procedures for data management and continually researching new technologies to drive innovation and sustainable change.Job Description & Summary: A career within Enterprise Architecture services will provide you with the opportunity to bring our clients a competitive advantage through defining their technology objectives assessing solution options and devising architectural solutions that help them achieve both strategic goals and meet operational requirements. We help build software and design data platforms manage large volumes of client data develop compliance procedures for data management and continually researching new technologies to drive innovation and sustainable change
Responsibilities:
Key Responsibilities (Essential Duties and Functions)
- Experience inServicenowDevelopement :
- Handson experience withServiceNowcomponents (Service Catalog App Engine Studio Flow Designer Service Portal).
- Handson experience inServiceNowITOM module.
- Implement CMDB/Discovery/Service Mapping/event management solutions.
- Develop and maintain application dependencies workflows integrations and processes.
- Build test and apply enhancements and upgrades within Development Test and Production environments.
- Design develop and implementServiceNowcustomizations (core setup workflow administration reporting data imports custom scripting thirdparty software integrations).
- Create and configure Business Rules UI Policies UI Actions Client Scripts REST APIs and ACLs.
- Build custom widgets and portals in Service Portal.
- Develop applications onServiceNowplatform and related technologies (App Creator Studio ES5/ECMAScript).
- Work with web application technologies (HTML CSS JavaScript REST).
- Experience inServicenowAdministration:
- Maintain and administer ITSM system andServiceNowplatform.
- Monitor health usage and overall compliance ofServiceNowand its applications.
- Manage permissions and access (roles users groups).
- Manage 3rd partyServiceNowsupport roles and responsibilities.
- Provide general support administration maintenance and upgrades.
- Coordinate upgrades and changes to theServiceNowinstance.
- Perform platform upgrades and review skipped updates.
- Maintain system documentation logs and work instructions.
- Create and maintain design specifications architectural diagrams and process diagrams.
- Develop and administer reporting services and system integrations.
- Generate reports patch and monitorServiceNowinstances.
- Create analyze and distribute reporting data and information regarding operational performance.
- Experience inServicenowIntegration and Automation:
- Indepth knowledge and experience withServiceNowintegration capabilities including REST SOAP and MID Server.
- Develop systems integrations and process automation.
- Proven experience in leadingServiceNowintegration projects.
- Strong understanding ofServiceNowarchitecture capabilities and best practices for integration.
- Experience with Agile methodologies and project management tools is a plus.
- Strong knowledge of Mid Server Integrations LDAP Flow Designer SSO APIs.
- Leadership and Improvement:
- Provide technical and architectural leadership forServiceNowapplications.
- Lead technical design sessions with development teams ensuring architecture standards.
- Define technical evaluation criteria for product and technology selection.
- Contribute to the continual improvement of Delivery Services processes (CI/CD) Pipeline
- Research and analyze data to proactively identify improvements or new requirements for business processes and operational procedures.
What We Offer:
- Collaborative and innovative work environment.
- Professional development and growth opportunities.
- Competitive salary and benefits package.
- Opportunity to work on cuttingedgeServiceNowintegration projects.
Mandatory skill sets:
MUST HAVES: (Very important)
1. 10 years of handson ServiceNow Administrator/Developer experience with ServiceNow ITSM. ITOM is a plus.
2. Expertise in scripting languages such as JavaScript HTML CSS and AngularJS.
3. Must have CSA CAD an Implementation Certification in ServiceNow (e.g. Certified Implementation Specialist).
4. Strong general skillsets across ServiceNow with ITSM ITOM Catalog Creation/Support SPM and HR
5. Provide technical leadership and guidance on best practices for ServiceNow integration architecture.
6. MUST have good communication skills. Easy for their internal customers to communicate with and the candidate must be able to help the internal customers think through what they are really asking for. Come up with ServiceNow solutions for their customers needs.
7. Collaborate with stakeholders to gather requirements and translate them into effective ServiceNow integration track record in leading technical architecture efforts within ServiceNow.
8. Proficiency in development tasks including customization and integration.
9. Extensive experience in business analysis and requirement documentation.
10. Familiarity with DevOps practices and tools.
11. Ability to work under pressure and meet tight deadlines.
12. Strong organizational skills and capability to work independently and collaboratively.
13. Ensure the performance scalability and reliability of ServiceNow integrations.
14. Lead and mentor a team of ServiceNow developers and integration specialists.
Preferred skill sets:
ServiceNow Certifications
Years of experience required:
3 years
Education qualification:
B.E. / / MCA/ M.E/ MBA/ PGDM. All qualifications should be in regular fulltime mode with no extension of course duration due to backlogs
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required: Bachelor of Engineering Master of Business Administration Master of EngineeringDegrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Optional Skills
Accepting Feedback Accepting Feedback Active Listening Analytical Reasoning Application Software Business Data Analytics Business Management Business Technology Business Transformation Communication Documentation Development Emotional Regulation Empathy Implementation Research Implementation Support Implementing Technology Inclusion Intellectual Curiosity Optimism Performance Assessment Performance Management Software Problem Solving Product Management Product Operations Project Delivery 11 moreDesired Languages (If blank desired languages not specified)
Travel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship
NoGovernment Clearance Required
NoJob Posting End Date
Required Experience:
IC
Employment Type
Full-Time
