ServiceNow Developer ITSM
ServiceNow Developer ITSM
Posted on :
20-09-2025
Employer Active
1 Vacancy
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Job Description
Description
Whats the role
This role is part of the Infrastructure and Service Management team and offers a fantastic opportunity for a developer with a couple years experience looking to progress their ServiceNow career. Working within the IT Service Management (ITSM) squad youll work with an experienced and talented team responsible for delivering new and exciting capabilities as we strive to be at the forefront of ITSM strategy and innovation.
- Work in an Agile or Scrum software development environment
- Work with BAs Scrum masters and tech leads to refine backlog stories and provide technical input regarding ServiceNow configuration best practice and platform features
- Document detailed designs and estimations
- Use your technical skills to develop the solution and provide peer support
- Contribute to the efficient operation of the squad and overall release train
What do I need
- A positive attitude and team-first mindset
- Good knowledge of ITSM processes and ITIL with ITIL v4 certification preferred
- Knowledge of ServiceNow configuration customisation and administration
- Relevant certifications of ServiceNow CSA and CAD
- Experience with Client Scripts Business Rules UI Policies UI Actions ACLs and forms workflows
- Working knowledge of other ServiceNow modules including ITOM CMDB Report/ Performance Analytics and Service Catalog/Portal
- Knowledge of HTTP REST and API design best practices
- Proficient in programming languages such as C C Java Python is desirable
Why join us
Were obsessed with becoming our customers #1 banking partner for life and were looking for people who are passionate about helping us achieve that return were committed to making Westpac the best place to work in the country. Here are just a few of the ways were already doing that:
- Special offers on banking products and discounts from top brands including generous employee-only mortgage rates!
- Flexible work arrangements to help you achieve a greater work/life balance and a variety of leave options including Culture Lifestyle and Wellbeing leave.
- Tailored learning and development opportunities to help your grow your career within the bank.
- Lots of opportunities to give back to the Community by getting involved in our many volunteering initiatives.
Create your future today
To get started simply click on the APPLY or APPLY NOW button
Were all about creating a supportive and inclusive community. We welcome everyone no matter your age gender background or abilities. We also provide additional support to welcome our veterans Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process you can find out more information and additional contact details by visiting the People with Disability and/or needing Accessibility Requirements page on our website.
Employment Type
Full-Time
Department / Functional Area
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