drjobs Business Analyst (ServiceNow ITOM) 0169-2617

Business Analyst (ServiceNow ITOM) 0169-2617

Employer Active

1 Vacancy
drjobs

Job Alert

You will be updated with latest job alerts via email
Valid email field required
Send jobs
Send me jobs like this
drjobs

Job Alert

You will be updated with latest job alerts via email

Valid email field required
Send jobs
Job Location drjobs

Toronto - Canada

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

HM Note: This hybrid contract role is two (2) days in office. Candidates resumes must include first and last name.

Description

Acts as a bridge between business stakeholders and technical teams for ITOM projects. Gathers and translates requirements into user stories ensuring alignment with Discovery Service Mapping Event Management and CMDB processes. Supports CMDB health and CSDM alignment while driving ITOM process improvements. Requires excellent communication and stakeholder management skills.

5 years working as a and nbsp;Business Analyst in ServiceNow ITOM implementations.
Strong understanding of and nbsp;Discovery Service Mapping Event Management and CMDB processes.
Proven ability to and nbsp;gather requirements translate into stories/use cases and validate with stakeholders.
Experience with and nbsp;CMDB health CSDM alignment and ITOM process improvement.
Excellent communication skills to and nbsp;bridge technical teams business stakeholders and governance boards.

Must Haves: and nbsp;
  1. 5 and nbsp;years experience and nbsp;working as a and nbsp;Business Analyst in ServiceNow ITOM implementations. and nbsp;
  2. 5 years Strong understanding of and nbsp;Discovery Service Mapping Event Management and CMDB processes. and nbsp;
  3. 5 years Proven ability to and nbsp;gather requirements translate into stories/use cases and validate with stakeholders. and nbsp;
  4. 5 and nbsp;years Experience and nbsp;with and nbsp;CMDB health CSDM alignment and ITOM process improvement. and nbsp;
and nbsp; and nbsp;
Nice to Have: and nbsp;
  • Excellent communication skills to and nbsp;bridge technical teams business stakeholders and governance boards. and nbsp;

Employment Type

Full Time

Company Industry

About Company

Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.