Collections Account Specialist - Rock Dental Brands

Rock Dental

Posted on : 13-04-2025

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1 Vacancy

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Job Location

Little Rock, AR - USA

Monthly Salary

Not Disclosed

Salary Not Disclosed

Vacancy

1 Vacancy

Posted on : 13-04-2025

Job Description

Its fun to work in a company where people truly BELIEVE in what theyre doing!

Were committed to bringing passion and customer focus to the business.

Do you have the ability to work independently take initiative produce highlevel work product and communicate effectively Bring your talents and expertise to work by joining our team at Rock Dental Brands. We are an established yet innovative and growing company providing support to over 80 dental and orthodontic practices.

As a Collection Specialist for our Revenue Cycle department you will be responsible for resolving overdue bills and collecting payments on overdue accounts specific tasks to assist in the process of identifying collecting and managing revenue from payers based on the services provided. You will play a valuable role in ensuring accurate efficient and timely processes in the revenue cycle management are adhered to.

Responsibilities:

Review account data for accuracy
Identify & resolve outstanding billing issues
Investigate historical data for debts and invoicing
Process payments and refunds
Contacts clients for overdue billing matters via phone email text voicemail and mail
Negotiates & establish partial payments and payment plans when possible
Update accounts based on their status
Prepare and present reports on collection activities and progress

Requirements

Proven experience as a Collection Specialist or similar role
Bilingual Spanish is a plus but not required.
Knowledge of billing procedures collection laws and regulations
Some experience using various collection techniques
Comfortable working with targets
Excellent communication and interpersonal skills
Problemsolving and criticalthinking skills
High school diploma or GED

Total Rewards & Benefits: Paid time off and holiday pay with no waiting period and an industryleading 401K retirement plan with matching company contributions. Youll be welcomed into a winning culture that encourages continuous improvement a challenging and rewarding work environment with a genuine desire to see each other succeed.

Support you Professionally: Competitive pay opportunities for incentive and career growth talented and motivated team who care about each other our mission and our patients.

Support your Health & Wellbeing: flexible health and insurance options including employerpaid pretax Health Savings Account Employee Assistance Program and complimentary dental and orthodontic treatments that help you and your family stay on track.

Required Experience:

Unclear Seniority

Employment Type

Full-Time

Company Industry

Key Skills

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About Company

Rock Dental

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