Human Resources Specialist Operations and Projects

COVID 19 OnCampus Requirements

Prior to May 1 2022 the University required all students faculty staff and visitors (including contractors) to declare their COVID19 vaccination status and provide proof that they were fully vaccinated or had an approved accommodation to engage in inperson University activities. These requirements were suspended effective May 1 2022 but the University may reinstate them at any point.

About Queens University

Queens University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research faculty administration engineering & construction athletics & recreation power generation corporate shared services and many more.

We are committed to employment equity and diversity in the workplace and welcome applications from individuals from equity seeking groups such as women racialized/visible minorities Indigenous/Aboriginal peoples persons with a disability persons who identify in the LGBTQ community and others who reflect the diversity of Canadian society.

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Job Summary

Reporting to the Director Human Resources for Queens Health Sciences (QHS) the Human Resources Specialist (Operations and Projects) is a skilled human resource professional responsible for leading process improvement initiatives within the QHS Human Resources portfolio. Working closely with the Director HR and the Associate Director of Academic HR the incumbent plays a pivotal role in assessing and improving administrative processes impacting all aspects of the employee lifecycle including recruitment onboarding reappointment and promotion processes to enhance efficiency and streamline operations. The HR Specialist also supports organizational review and redesign change management and training and development projects. Additionally the incumbent assists with the daily operations of the QHS HR and Staffing Office providing support for academic and staff recruitment and reappointment processes and offering guidance and training to departmental administrators.

Job Description

KEY RESPONSIBILITIES:
Assists with the daytoday operations of the Queens Health Sciences HR and Staffing Office including providing support to the recruitment and reappointment processes for academic and staff appointments ensuring adherence to the relevant collective agreements university and faculty policies and procedures; ensures clinical faculty recruitments adheres to SEAMO and hospital guidelines.
Acts as a key liaison for departmental administrators providing guidance and training on human resources and administrative processes and procedures ensuring consistency accuracy and compliance with faculty and university policies. Assesses staff training and development needs and ensures that employees receive training required to improve and sustain successful performance.
Working closely with the Director HR coordinates the review of policies processes and procedures within the purview of the QHS HR & Staffing portfolio to enhance and standardize practices procedures and programs to improve operational efficiency and client experience. Works in conjunction with Central HR Faculty Relations and other university offices to ensure consistency in process.
Develops and maintains reference documentation and training materials including workshops presentations job aides quick reference guides and online training modules.
Prepares and delivers presentations and training programs and/or coordinates the delivery of human resources development training programs.
Assists the Director HR and QHS leaders with implementation from organizational reviews. Assists department representative with organizational design issues and with determining potential impacts on positions and assists managers with change management initiatives.
Assists with QHS HR projects develops project plans and monitors progress toward desired outcomes. Recommends appropriate modifications in project procedure interprets policy and recommends changes or clarifications.
Identifies best practices and technology to facilitate an exceptional employee and leader experience while reducing manual HR work.
Represents the QHS HR & Staffing team on various QHS and university committees and initiatives.
Advocates the value of diversity to others and takes action to increase diversity in the workplace. Provides guidance on strategic practices aimed at promoting equity diversity and inclusion through all QHS activities.
Undertakes other duties as required.

REQUIRED QUALIFICATIONS:
University degree in Human Resources management or related field.
3 to 5 years of progressively responsible experience as a human resources generalist and experience in process improvement and project management.
Demonstrated proficiency in leveraging technology to design effective HR/people solutions.
Considerable knowledge of human resources best practices and understanding of applicable employment legislation.
Broad knowledge of the university Queens Health Sciences and/or Hospital environment is considered an asset.
Demonstrated cultural competence to interact effectively and empathetically with people from diverse backgrounds.
Consideration may be given to an equivalent combination of education and experience.

SPECIAL SKILLS:
Ability to think strategically and design innovative solutions that have a positive impact within QHS.
Strong continuous improvement mindset to evaluate current state of existing processes and develop a process to drive improvements.
Ability to identify opportunities to leverage technology solutions.
Ability to independently coordinate projects by collaborating with key partners designing metrics to measure success and tracking progress against established deadlines.
Excellent verbal and written communication skills as well as interpersonal skills in order to interact with individuals at every level and from many diverse perspectives.
Excellent interpersonal and coaching skills.
Strong presentation skills with the ability to provide clear and accurate information and direction.
Excellent organizational skills with the ability to coordinate a number of activities and multiple demands.
Strong interpretive skills particularly with respect to the collective agreements faculty and university policies.
Familiarity with use of HRMS systems (PeopleSoft).
Indepth knowledge and understanding of university and faculty policies that impact human resources and staffing decisions related to faculty and staff.

DECISION MAKING:
Provides advice on how best to proceed within existing guidelines in regard to difficult academic and staff employment matters.
Provides quality client service and determines appropriate advice and coaching required to support leaders with implementing organizational development initiatives.
Recommends and plans the implementation of organizational solutions or programs for clients to assist with organizational change management.
Recommends solutions and appropriate course of action to achieve operational/process efficiency considering operational and systemic impacts of process changes.
Recommends changes or the introduction of new policies procedures processes and reporting mechanisms to address the needs of QHS.
Determines the content of correspondence reports and proposals including the development of procedures.
Decides when situations should be brought forward to the Director HR or senior QHS leadership.
Prioritizes time and duties to ensure that work coming from multiple sources is completed within the required deadlines.
Recommends best alternatives within a range of solutions to a given problem identifying potential risks and benefits of each. Distinguishes between circumstances in which decisions can be made independently and those where consultation is needed.
Makes decisions based on the results achieved through consensus building sessions which have a direct impact on how requirements and deliverables are established.
Facilitates decision making process leveraging all identified participants and constituents.
Makes decisions on completeness of all related process tasks aligned with business unit priorities.
Determines appropriate strategy and content when developing and delivering training documents based on audience.
Assesses employees training needs and makes recommendations for internal or external training to attain proficiency.

Employment Equity and Accessibility Statement

The University invites applications from all qualified individuals. Queens is committed to employment equity and diversity in the workplace and welcomes applications from women visible minorities Aboriginal Peoples persons with disabilities and persons of any sexual orientation or gender identity. In accordance with Canadian Immigration requirements priority will be given to Canadian citizens and permanent residents.

The University provides support in its recruitment processes to all applicants who require accommodation due to a protected ground under the Ontario Human Rights Code including those with disabilities. Candidates requiring accommodation during the recruitment process are asked to contact Human Resources at .