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You will be updated with latest job alerts via emailAt Alstom we understand transport networks and what moves people. From highspeed trains metros monorails and trams to turnkey systems services infrastructure signalling and digital mobility we offer our diverse customers the broadest portfolio in the industry. Every day 80000 colleagues lead the way to greener and smarter mobility worldwide connecting cities as we reduce carbon and replace cars.
Could you be the fulltime onsite PI Customer Site Manager in Boston MA US were looking for
Your future role
Take on a new challenge and apply your comprehensive Project & Bid Management expertise in a new cuttingedge field. Youll work alongside dedicated skilled and collaborative teammates. Youll coordinate and manage customer site teams & activities during the warranty phase ensuring a significant impact on project success and customer satisfaction. Daytoday youll work closely with teams across the business (such as TSSSA operations Commissioning Validation and Supply Chain) enforce EHS and security rules and much more.
Well look to you for:
Deploying managing and enforcing the application of Alstom & customer EHS and security rules APSYS and relevant PI processes on customer site
Managing the PI Customer Site team ensuring availability of necessary/qualified competencies of the team planning/coordinating and providing administrative support for the employees
Ensuring contribution to Reliability Growth and Return of Experience (REX) through proper input of Defect/Failure management system coordinating and collaborating with PI interface teams regular reporting
Ensuring fleet availability according to contractual commitments by working with the TSSSA operations team
Executing the PI scope of activities at the customer site including Commissioning and Validation support (if required)
Ensuring the update of the asmaintained configuration of the product in the field until the end of warranty
Providing REX of the Warranty period to the organization through the PI frame
Managing the relationship with customer depot management and maintainer
Coordinating fleet check activities
Identifying/Supporting Project management & Services for Upsell opportunities versus customer needs
All about you
We value passion and attitude over experience. Thats why we dont expect you to have every single skill. Instead weve listed some that we think will help you succeed and grow in this role:
Degree in Engineering or relevant experience
Experience or understanding of project in technical industrial procurement or supply chain contexts
Knowledge of general railway and product knowledge
Familiarity with field experience specifically mechanical or electrical/electronics
Fluency in English both spoken and written for technical documentation
Proven ability in team management and leadership
Capability to ensure adherence to EHS rules and railway safety standards
Strong track record of customer interaction and relationship management
Demonstrated selfgovernance and the ability to work autonomously
Aptitude for identifying upsell opportunities and contributing to claims and negotiations
Things youll enjoy
Join us on a lifelong transformative journey the rail industry is here to stay so you can grow and develop new skills and experiences throughout your career. Youll also:
Collaborate with transverse teams and helpful colleagues
Work with cuttingedge technologies in the railway industry and innovative solutions that enhance transportation safety and efficiency
Progress towards becoming a key player in driving the success of our product introduction and ensuring the highest levels of customer satisfaction
Utilize our dynamic working environment that fosters leadership resilience adaptability and a continuous learning mindset
Contribute to innovative projects
Steer your career in whatever direction you choose across functions and countries
Benefit from our investment in your development through awardwinning learning
Benefit from a fair and dynamic reward package that recognizes your performance and potential plus comprehensive and competitive social coverage (life medical pension)
You dont need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family youll be proud. If youre up for the challenge wed love to hear from you!
Important to note
As a global business were an equalopportunity employer that celebrates diversity across the 63 countries we operate in. Were committed to creating an inclusive workplace for everyone.
Required Experience:
Manager
Full Time