Business Operations Specialist
Business Operations Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Title: Business Operations Specialist
Salary Range:
Contract Term Length:12 Months
Standard Hours:37.5
Work Location:Hybrid
FLSA Status: NonExempt
College: Gateway Community & Technical College
Campus Location: Gateway Edgewood Campus
Department: Business Affairs
Total Rewards
Gateway Community & Technical College offers a competitive benefits package and an attractive work environment that supports excellence innovation and creativity including:
- Exceptional health care vision dental coverage for you and your family
- Tuition reimbursement/waiver for you your spouse and dependents
- 403(b) retirement plan: a 5 employee contribution receives a 10 employer match
- Vacation/Sick Time
- WorkLife Balance
- 9.5 Paid Holidays
- 2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions
- Employee Assistance Program
Job Summary
Performs intermediate financial operational duties primarily the collection billing and maintenance of student account receivables. Upholds strict and complex financial and confidentiality standards in a respectful and customerfocused manner.
Job Duties:
- Focuses on Business Office operations involving Student Financial Accounts.
- Assists with student invoicing cash receipts of tuition and fees receivables refunds return collection.
- Recommends adjustments and escalates problems to other departments or to higher levels.
- Personally calls outstanding student accounts to resolve issues in hopes of leading to collection of outstanding tuition maintaining headcount and supporting retention efforts.
- Leads collection efforts following legal acceptable practices.
- Assists in building balancing invoicing and collecting Third Party Contacts from the companies and community we serve.
- Cashiering processing student payments.
- Post and tracks manual bookstore charges.
- Reconciles daily cash receipts and prepares bank deposits.
- Confirms closing reports and transaction from previous business day for accuracy.
- Daily deposits of Misc. cash collection and preparation of paperwork for correct journal entry.
- All other duties as assigned.
Minimum Qualifications:
- Bachelors degree or equivalent and 1 to 2 years of relevant experience
- Commitment to diversity equity and inclusion.
- High attention to detail independent selfmotivated adaptable to fastpaced environments.
- Professional and courteous communication at all levels both internally and externally.
- Clear verbal and written skills.
- Efficiently prioritize and meet deadlines.
- Proficient in Microsoft Office (Excel Forms Outlook Teams SharePoint Word).
Preferred Qualifications:
- 24 years of relevant experience
- Experience in and understanding of working with students from diverse populations is preferred.
- Experience working at the community college level is preferred.
Additional Skills Requested:
- Problem solving
- Customer service
- Understanding of student financials
- Follows and understands processes and procedures
Employee Rights Employee Polygraph Protection Act
Equal Opportunity Employer The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
