Open Jobs Beauty Advisor Full Time - Bluewater 261893

Location: Bluewater Shopping Centre Dartford

Type of contract:Permanent Full Time 40h

At Sephora beauty is about feeling seen valued and empowered individually and collectively. It is connecting deeply with others celebrating diversity and inclusivity unlocking your potential and making a difference every day. Together we belong to something beautiful.

As a Beauty Advisor specialising in the field of cosmetics at Sephora your primary responsibility will be to provide exceptional customer service and expertise in makeup skincare and fragrance. You will assist customers in selecting products educate them about current beauty trends and promote Sephoras brand offerings. Your role will contribute to the overall success of the Sephora store in the UK by ensuring customer satisfaction and driving sales.

Key Responsibilities:

• Customer Assistance: Engage with customers in a friendly and approachable manner actively listening to their needs and preferences. Offer personalized products recommendations and advice taking into consideration individual skin type tone needs and desired look. Assist customers with product selection and provide detailed information on application techniques.
• Product Knowledge: Stay uptodate with the latest beauty trends techniques and products available at Sephora. Have an indepth understanding of the features and benefits of different makeup skincare and fragrance brands including Sephoras private label offerings. Continuously expand your knowledge of new beauty launches ingredients and industry innovations to provide accurate and valuable information to customers.
• Sales and Goals: Proactively engage customers to drive sales and meet store sales targets. Recommend additional products upsell complementary items and promote Sephoras loyalty program. Actively participate in promotional activities and events to maximize sales opportunities.
• Visual Merchandising: Assist in maintaining an organized and visually appealing makeup skincare and fragrance section. Ensure shelves are stocked with an appropriate quantity of products at all times. Monitor product expiration dates and remove expired or damaged items. Participate in visual merchandising activities including product displays and promotions.
• Brand Representation: Embody the Sephora brand values and maintain a professional appearance at all times. Ensure the stores visual merchandising standards are upheld including cleanliness and organization of beauty counters and displays. Act as a brand ambassador by actively promoting Sephoras values and offerings.
• Team Collaboration: Collaborate with the store team including other beauty advisors and managers to create a positive and inclusive work environment. Share knowledge and best practices with colleagues to enhance overall customer service and sales performance. Actively participate in team meetings trainings and workshops.
• Operations: Assist at the cash desk when asked to ensuring a positive customer experience. Transition seamlessly to the stockroom to support in deliveries and maintain efficient replenishment processes. Your role is pivotal in ensuring the overall operational success of our store. Support other beauty sections in the store when asked to.

Skills:

• Proven experience as a beauty advisor preferably in a retail/customer experience focused environment.
• Extensive knowledge of makeup skincare and fragrance products techniques applications and industry trends.
• Strong interpersonal and communication skills with the ability to build rapport and connect with customers.
• Demonstrated ability to provide exceptional customer service and personalize recommendations based on customer needs.
• Goaloriented mindset and proven track record of meeting or exceeding sales targets.
• Professional appearance with a passion for the beauty industry.
• Ability to multitask prioritize and thrive in a fastpaced retail environment.
• Ability to work flexible hours including evenings weekends and holidays as required.

Note: This job description is a general overview and may be subject to change or modification based on the specific needs and requirements of the Sephora store.

Here you will find:

• Community in which authenticity is embraced and the strength of our differences fuels our collective spirit
• Culture of empowerment learning & growth that offers you the tools space and opportunity to learn innovate and lead
• Work that brings fulfillment. From delighting clients every day to inspiring our industry at large every action makes a difference

Join us and belong to something beautiful.

Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment hiring training advancement or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.