Key Account Analyst Manager 7659
Key Account Analyst Manager 7659
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$ 85000 - 100000
1 Vacancy
Job Description
About the Role
Youll Make a Difference by
- Supervising and monitoring the daily operations of the Key Account Analyst team to provide exceptional service to customers the sales team and internal customers alike
- Serving as the primary back up to Director Key Accounts
- Achieving department and team goals to support companywide goals
- Ensuring your team understands the business strategy and how their work contributes to its success
- Monitoring employee productivity and provide constructive feedback and coaching as needed via weekly oneonone meetings midyear and annual performance reviews.
- Ensuring seamless of order book management that will help achieve maximum results across all channels including overseeing bulkorder management activities EDI management analyzing data monitoring KPIs and weekly reporting.
- Guiding and leading implementation of new processes
- Hiring and train new employees
- Collaborating with cross functional teams to ensure company goals and directives are met
- Investigating and handling escalated issues and complaints; provide appropriate solutions and alternatives within time limits and follow up to ensure resolution.
- Going the extra mile to engage all customers
- Serving as a liaison between team members and upper management to compile data feedback and assessments to assist in short and longterm strategic planning for the department
- Strong leadership skills including ability to lead and motivate a team build relationships demonstrate critical thinking and decisionmaking within a fastpaced work environment.
- Intermediate to Advanced level computer skills with MS Office Word & Excel (pivots; v lookup; formulas)
- Strong analytical skills required to determine possible issues interpret data and identify solutions
- Advanced knowledge of SAP preferred
- Broad understanding of order to cash flow and processes
- Detail orientated with outstanding followthrough
- Able to solve customer problems make decisions and take calculated risks in order to meet expectations in a manner consistent with company goals and policies. Raise issues that may affect cross functional departments.
- 10 years customer service in a highvolume environment and preferably in a footwear apparel outdoor channel or manufacturing environment
- Exceptional written oral and facetoface communication skills.
- Fast acting capable of adapting quickly to change and proactively and constructively identifies need for organizational change
- Desire and ability to contribute to and enhance Ariats unique culture philosophy and core values. Teamoriented and holds confidences
Ariat is an innovative outdoor global brand with roots in equestrian performance. We develop highquality footwear and apparel for people who ride work and play outdoors and care about performance quality comfort and style.
The salary range for this position is $85000 $100000 per year.
The salary is determined by the education experience knowledge skills and abilities of the applicant internal equity and alignment with market data for geographic locations. Ariat in good faith believes that this posted compensation range is accurate for this role at this location at the time of this posting. This range may be modified in the future.
Ariats holistic benefits package for fulltime team members includes (but is not limited to):
- Medical dental vision and life insurance options
- Expanded wellness and mental health benefits
- Paid time off (PTO) paid holidays and paid volunteer days
- 401(k) with company match
- Bonus incentive plans
- Team member discount on Ariat merchandise
Note: Availability of benefits may be subject to location & employment type and may have certain eligibility requirements. Ariat reserves the right to alter these benefits in whole or in part at any time without advance notice.
Ariat will consider qualified applicants including those with criminal histories in a manner consistent with state and local laws. Ariat is an Equal Opportunity Employer and considers applicants for employment without regard to race color religion sex orientation national origin age disability genetics or any other basis protected under federal state or local law. Ariat is committed to providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process email
Please see our Employment Candidate Privacy Policy at to learn more about how we collect use retain and disclose Personal Information.
Please note that Ariat does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Agreement Ariat will not consider or agree to payment of any referral compensation or recruiter/agency placement fee. In the event a recruiter or agency submits a resume or candidate without a previously signed Agreement Ariat explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes including those submitted directly to hiring managers are deemed to be the property of Ariat.
Required Experience:
Manager
Employment Type
Full-Time
