Practice Manager - Pulmonology Marlton
Practice Manager - Pulmonology Marlton
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1 Vacancy
Job Description
At Virtua Health we exist for one reason to better serve you. That means being here for you in all the moments that matter striving each day to connect you to the care you need. Whether thats wellness and prevention experienced specialists lifechanging care or something inbetween we are your partner in health devoted to building a healthier community.
If you live or work in South Jersey exceptional care is all around. Our medical and surgical experts are among the best in the country. We assembled more than 14000 colleagues including over 2850 skilled and compassionate doctors physician assistants and nurse practitioners equipped with the latest technologies treatments and techniques to provide exceptional care close to home. A Magnetrecognized health system ranked by U.S. News and World Report weve received multiple awards for quality safety and outstanding work environment.
In addition to five hospitals seven emergency departments seven urgent care centers and more than 280 otherlocations were committed to the wellbeing of the community. That means bringing lifechanging resources and health services directly into our communities through ourEat Well food access program telehealth home health rehabilitation mobile screenings paramedic programs and convenient online scheduling. Were also affiliated with Penn Medicine for cancer and neurosciences and the Childrens Hospital of Philadelphia for pediatrics.
Location:
Marlton 141 East Route 70Employment Type:
EmployeeEmployment Classification:
RegularTime Type:
Full timeWork Shift:
1st Shift (United States of America)Total Weekly Hours:
40Additional Locations:
Job Information:
Job Summary:
In collaboration with assigned practice(s) Lead Physicians directs and coordinates administrative and clinical services for assigned practice(s) as part of the dyad leadership model. Provides 24 hour accountability and daytoday oversight and supervision to ensure optimal operations safety highly functional business systems and quality patient care; ensures optimal patient access and customer satisfaction. Assists in setting the tone and atmosphere of the practice and creating a positive work environment. Contributes to vision and strategic planning for growth of the practice. Promotes Virtua mission vision practice goals and philosophy and cascades all Virtua VMG and office communications to direct reports as appropriate. Is compliant with Federal state and local regulatory guidelines.
JobResponsibilities:
Financial / Revenue Cycle Management
Oversees the daily/monthly expenditures staffing and overtime hours. Ensures that assigned practice(s) staff follows all frontend policies and procedures including but not limited to completion of missing charges claim edits daily cash reconciliation tracking referrals and other receivable/collection tasks. Assist physician compliance with chart completion charge entry PAQs/ inboxes.
Identifies opportunities to increase patient volume and services while controlling expenses; creates implementation plan for improvement and executes improvement plan within budget.
Responsible for development and maintenance of assigned practice(s) budgets in collaboration with assigned practices Lead Physicians. Responsible for providing explanations to leadership regarding budgettoactual variances and taking timely and appropriate actions to mitigate negative variances.
Prepare critical daily weekly and monthly reports and provide data as needed. Assist with achievement of goals and objectives for metrics and reimbursement. Monitor and maintain records of provider CME and PTO.
Attend meetings/ education sessions to continually evaluate and improve compliance .
Workflows and Policies
Contributes to the development and implementation of policies and procedures that govern the operations of the practices/clinics and follows established policies and procedures ensuring assigned practice(s) adhere to standards as set forth by health system. Assist with review/change of policies and procedures to reflect current regulations and best practices.
Responsible for achieving budget targets as well as goals for access and activities supporting referral management by monitoring Key Performance Indicator (KPI). Working with lead physician takes appropriate action to foster improvement.
Monitors clinician schedule flow utilization and adjustments including daily monitoring of capacity.
Maintain inventory supplies necessary for operations
Assists providers with maintaining current licensure and credentials.
Reviews and develops a plan of correction for deficiencies noted during inspections provides a written copy of such plan to leadership and implements action plan.
Makes written and oral reports and recommendations to leadership concerning the operations of the practice(s); presentations of best practices to management team
Give input and collaborate for development of system changes and upgrades.
Attend meetings participate on committees.
Human Resource Management
Works collaboratively with Human Resources and Lead Physician(s) to effectively recruit interview select and hire personnel for the practice and provide justification for approval of positions
Ensures that an adequate number of appropriately trained professionals and personnel are on duty at all times to meet the needs of the patients and ensures licensures and certifications are kept current.
Accountable for supervision and retention of office staff including training coaching and development as well as ensuring that all staff members are performing according to policy and STAR standards.
Payroll management including oversight of leaves temp staffing requests
Conducts best people reviews (BPRs) and establishes goals for staff positions under purview
Quality
Responsible for oversight of Point of Care testing and compliance with State regulations. 24 hour accountability for maintenance of vaccines controls and refrigerator/ freezer temperature.
Participation in designated CPC program Value based synopsis VPP reporting and other programs as developed
Achieve goals and objectives set for practice
Responsible for oversight of sample logs and recall procedures
Customer Experience
Reviews Patient Satisfaction results and takes appropriate action to improve results including preparing/contributing information necessary for dashboards
Acts as a liaison between VMG office personnel Virtua and all external parties to ensure an outstanding customer experience.
Consults with Lead Physicians Director of Practice Management Medical Directors and staff concerning practice operations problem solving and service improvement.
Maintains good relations with the public that serves the best interest of the practice and the community alike through patient family advisory councils
Maintains an excellent working relationship with the medical profession providers and other health related facilities and organizations.
Builds and develops relationships both within and external to the practice as well as developing outstanding communication skills.
Position Qualifications Required:
Required Experience:
35 years supervisory experience in a medical practice or ambulatory medical setting. Knowledge of insurance (ICD9 CPT coding Medicare regulations state regulations CLIA DOH and OSHA regulations) preferred.
Solid knowledge of and experience in billing and health insurance guidelines and practices including commercial Medicare and managed care payers.
Solid knowledge of and ability to use electronic medical records scheduling charging and billing systems.
Required Education:
Bachelors degree required. Related experience in lieu of a degree may be considered on a case by case basis.
Required Experience:
Manager
Employment Type
Full-Time
