Operations Technical Leader
Operations Technical Leader
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4-5years
250000 - 250000
1 Vacancy
Job Description
Tasks
- Provide technical guidance and mentorship to the operations support team ensuring they have the necessary knowledge and skills to effectively support our operations.
- Validate that all necessary documentation training and support resources are in place prior to service activation.
- Develop and initiate technical documentation and procedures.
- Collaborate with other teams to identify and implement process improvements.
- Conduct technical readiness assessments to ensure that IT services are fully prepared for live operation.
- Possess a deep understanding of the technology required for assigned engagements.
- Diagnose and resolve complex technical issues and teach bug fixes.
- Provide technical guidance and troubleshooting support for complex issues.
- Lead incident technical discussions coordinating with relevant teams to identify root causes implement solutions and minimize downtime.
- Closely coordinate with the Service Level Management (SLM) team to ensure adherence to SLAs for service availability response times and resolution times.
- Identify opportunities for process improvement and implement changes to enhance efficiency and effectiveness.
- Develop and maintain automation scripts to improve operational efficiency and reduce manual effort.
- Collaborate with development teams to ensure smooth integration of new solutions.
Requirements
- Strong background in Operations Support.
- 5 years of experience working with Databricks or similar data platforms.
- Strong technical expertise in Databricks including experience with cluster management data pipelines and SQL.
- Proficiency in Python programming with a solid understanding of data structures algorithms and objectoriented programming.
- Experience with cloud platforms (e.g. AWS Azure GCP) and their associated tools and services.
- Proven ability to lead and motivate a team of technical professionals.
- Excellent problemsolving and analytical skills.
- Strong communication and interpersonal skills with the ability to effectively collaborate with stakeholders at all levels.
Benefits
- Stable employment.On the market sincetalents currently on board in 7 global sites.
- Office as an option model. You can choose to work remotely or in the office.
- Flexibility regarding working hours and your preferred form of contract.
- Comprehensive online onboarding program with a Buddy from day 1.
- Cooperation with toptier engineers and experts.
- Unlimited access to the Udemylearning platform from day 1.
- Certificate training programs. Lingarians earn 500 technology certificates yearly.
- Upskilling support.Capability development programs Competency Centers knowledge sharing sessions community webinars 110 training opportunities yearly.
- Internal Gallup Certified Strengths Coach to support your growth.
- Grow as we grow as a company. 76 of our managers are internal promotions.
- A diverse inclusive and valuesdriven
- Autonomy to choose the way you work. We trust your ideas.
- Create our community together. Refer your friends to receive bonuses.
- Activities to support your wellbeing and health.
- Plenty of opportunities to donate to charities and support the environment.
- Great Place to Work Certified Employer in the Philippines and Poland
Strong background in Operations Support. 5+ years of experience working with Databricks or similar data platforms. Strong technical expertise in Databricks, including experience with cluster management, data pipelines, and SQL. Proficiency in Python programming, with a solid understanding of data structures, algorithms, and object-oriented programming. Experience with cloud platforms (e.g., AWS, Azure, GCP) and their associated tools and services. Proven ability to lead and motivate a team of technical professionals. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels.
Education
Strong background in Operations Support. 5+ years of experience working with Databricks or similar data platforms. Strong technical expertise in Databricks, including experience with cluster management, data pipelines, and SQL. Proficiency in Python programming, with a solid understanding of data structures, algorithms, and object-oriented programming. Experience with cloud platforms (e.g., AWS, Azure, GCP) and their associated tools and services.
Employment Type
Full Time
