Executive Support Team Leader
Executive Support Team Leader
Posted on :
02-08-2025
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1 Vacancy
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Job Description
6 months contract with a Local Authority
Job Summary:
The Executive Support Team Leader is responsible for leading and managing a high-performing Executive Support Team that delivers responsive professional and timely administrative support to the Corporate Leadership Team.
This role ensures service delivery is aligned with corporate priorities supports strategic initiatives and drives continuous improvement across systems and processes.
The post holder will work collaboratively across services and with key internal and external stakeholders to enhance effectiveness efficiency and customer satisfaction.
Key Duties/Accountabilities (Sample):
Provide leadership and direction to a team of Executive and Senior Support Officers ensuring high-quality consistent and professional support to senior leaders.
Oversee diary management correspondence handling meeting coordination event preparation and minute-taking on behalf of the Corporate Leadership Team.
Co-ordinate and monitor workloads manage team performance and set objectives aligned with service standards and business needs.
Work closely with senior leadership to ensure appropriate engagement and information flow between directorates Members partners and stakeholders.
Lead on projects and change initiatives that impact the executive support function ensuring alignment with statutory and organisational timelines.
Maintain oversight of service budgets procurement activity financial tracking and reporting ensuring value for money and compliance.
Drive service improvements and process redesign to improve efficiency particularly through the use of technology and workflow automation.
Act as a key liaison with ICT and software providers to develop and enhance systems that support the delivery of executive support services.
Provide guidance and assurance on governance regulatory compliance data protection and confidentiality protocols.
Deputise for the Executive Support Relationship Manager when required and provide cover for team members across the Executive Support function.
Skills/Experience:
Proven experience managing and supervising teams within a large complex customer-facing organisation.
Strong project and change management skills with the ability to implement new processes and policies effectively.
Demonstrable experience working with senior stakeholders providing trusted and confidential executive support.
Advanced proficiency in Microsoft Office applications and digital workflow systems.
Sound understanding of local government governance structures and decision-making processes.
Strong written and verbal communication skills with the ability to present complex information clearly and concisely.
Financial acumen with experience managing budgets procurement and tracking performance against KPIs.
Ability to work under pressure manage competing priorities and meet tight deadlines while maintaining high standards.
Committed to promoting equality diversity and inclusion in service delivery and team management.
Experience of coaching and supporting staff development including performance management and skills building.
Additional Information:
The closing date: 05/08/2025 @17:00.
Proven experience managing and supervising teams within a large, complex, customer-facing organisation. Strong project and change management skills with the ability to implement new processes and policies effectively. Demonstrable experience working with senior stakeholders, providing trusted and confidential executive support. Advanced proficiency in Microsoft Office applications and digital workflow systems. Sound understanding of local government governance structures and decision-making processes. Strong written and verbal communication skills, with the ability to present complex information clearly and concisely. Financial acumen with experience managing budgets, procurement, and tracking performance against KPIs. Ability to work under pressure, manage competing priorities, and meet tight deadlines while maintaining high standards. Committed to promoting equality, diversity and inclusion in service delivery and team management. Experience of coaching and supporting staff development, including performance management and skills building.
Employment Type
Full Time
Key Skills
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