Technical Specialist- Project
Technical Specialist- Project
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Job Description
We are looking for a skilled and motivated Technical Engineer to support IT project deployments across various locations. The role involves end-to-end setup and troubleshooting of desktops user management basic server/storage configuration and ensuring smooth IT infrastructure execution at client sites.
Key Responsibilities:
1. Desktop Deployment & Troubleshooting
Install and configure desktop hardware and software.
Perform OS installation imaging and upgrades.
Troubleshoot desktop/laptop hardware software and applications (e.g. Microsoft Office Suite).
2. User & Application Management
Manage users in O365 and Google Workspace (Gsuite).
Perform user management in Active Directory.
Troubleshoot user access issues in enterprise applications.
3. Peripheral Device Setup
Install and configure printers scanners and imaging devices.
Resolve peripheral device issues.
4. Network Troubleshooting
Handle basic LAN/WAN connectivity issues.
Escalate network-related issues when necessary.
5. Data Backup & Recovery
Assist in user data backups and recovery.
Use backup tools for critical systems and end-user devices.
6. OEM Call Management
Log and manage support calls with OEMs.
Handle warranty coordination parts replacement and escalation.
7. Project Deployment Support
Assist in IT project rollouts including infrastructure readiness.
Document procedures configurations and deployment guides.
Requirements
Educational Qualification:
Graduate (Any stream) or relevant field experience.
Experience:
Minimum 2 years in IT deployment or technical support.
Technical Skills:
Good understanding of systems and OS installations.
Proficiency in desktop hardware and enterprise applications.
O365 and Gsuite user management.
Active Directory user and group management.
Basic networking (LAN/WAN) knowledge.
Familiarity with ticketing systems and OEM processes.
Soft Skills:
Strong communication and documentation skills.
Good problem-solving ability.
Able to work independently and in a team.
Preferred:
Relevant IT certifications.
Experience with IT project lifecycles and deployments.
Benefits
Work on Different Projects: You ll get to work on various IT projects in different places across India.
Learn and Grow: You ll gain experience working with modern IT systems and tools helping you build your skills.
Hands-On Experience: Youll get practical experience with real equipment and software.
Career Growth: You ll have opportunities to grow your career and learn more with support for certifications.
Supportive Team: You ll work with a friendly and helpful team.
Travel and Flexibility: If the project needs it travel expenses will be covered and work hours may be flexible.
Educational Qualification: Graduate (Any stream) or relevant field experience. Experience: Minimum 2 years in IT deployment or technical support. Technical Skills: Good understanding of systems and OS installations. Proficiency in desktop hardware and enterprise applications. O365 and Gsuite user management. Active Directory user and group management. Basic networking (LAN/WAN) knowledge. Familiarity with ticketing systems and OEM processes. Soft Skills: Strong communication and documentation skills. Good problem-solving ability. Able to work independently and in a team. Preferred: Relevant IT certifications. Experience with IT project lifecycles and deployments.
Education
Graduate (Any stream) or relevant field experience.
Employment Type
Full Time
