SCM Demand Planner - Supply Chain

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values:
  • INTEGRITY: We are honest and ethical in all we say and do.
  • COMPASSION: We embrace the whole person including emotional ethical physical and spiritual needs.
  • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
  • RESPECT: We treat every individual as a person of worth dignity and value.
  • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

• Practices the Caring and Serving Model

• Delivers personalized service using HM Service Standards

• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET Managing Up Key Words)

• Intentionally collaborates with other healthcare professionals involved in patients/customers or employees experiential journeys to ensure strong communication ease of access to information and a seamless experience

• Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

• Actively supports the organizations vision fulfills the mission and abides by the I CARE values

• Works collaboratively with teams and may serve as a liaison with Supply Chain Management Hospital Administration Vendor Partners and other stakeholders as needed serving as the subject matter expert for assigned service lines and/or entity(s) for supply chain management and vendor management.

• Interacts with all levels within the department other institutional departments and across the organization as well as outside companies to resolve problems/errors supply disruptions or manage questions regarding supply chain demand planning or performance in a timely manner. Serves as role model and mentor to more junior team members.

• Develops effective supply forecast models based on industry trends and operational demand patterns. Successfully communicates forecast and inventory estimations to management.

• Supports management with risk assessments and mitigation activities including addressing demandrelated issues in a timely and effective manner. (EF)

• Assists department administrators faculty members department leadership hospital leadership and entity leadership in managing their inbound supply chain processes to meet their operational needs.

• Proposes and implements solutions to improve demand forecast accuracy. Conducts monthly forecast maintenance. Monitors and reports on important changes in supply chain forecasts budgets and business strategies.

• Develops monitors and reports out on key system operational indicators and recommends improvements. Makes recommendations to management for improvement.

• Utilizes/enhances tools to improve the accuracy of supply chain analytics and mitigate disruption opportunities. Submits purchase orders and followups with industry partners as needed.

• Manages the recall and alert processing system including but not limited to creation of domain specific reports escalation and communication of critical information and training

• Responsible for independently compiling and reporting information as requested by Supply Chain and Hospital directors executives and stakeholders.

• Utilizes resources effectively and efficiently demonstrating financial stewardship. Manages own time effectively and prioritizes work to achieve maximum results in a timely manner.

• Maintains and monitors procedures and standards of practices (SOPs) for supply chain processes. Maintains working knowledge of hospital and industry supply chain methodologies and affecting government regulations as applicable. Identifies areas for improvements and makes recommendations to management. Shares knowledge and leanings with team.

• Proactively manages own professional development. Completes My Development Plan (MDP).

• Identifies and recommends opportunities to employ new or enhanced functionality in support of continued performance improvement. Develops and advances best practices and tools for business analysis.

• Bachelors degree in business supply chain or relevant field

• Three years experience in a supply chain or business analytics role

• N/A

• Demonstrates the skills and competencies necessary to safely perform the assigned job determined through ongoing skills competency assessments and performance evaluations

• Sufficient proficiency in speaking reading and writing the English language necessary to perform the essential functions of this job especially with regard to activities impacting patient or employee safety or security

• Ability to effectively communicate with patients physicians family members and coworkers in a manner consistent with a customer service focus and application of positive language principles

• Solid understanding of inventory management practices and procedures

• Strong mathematical and statistical knowledge

• Ability to multitask in a fastpaced environment

• Excellent written verbal and data visualization skills

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform No
• Scrubs No
• Business professional Yes
• Other (department approved) No

ONCALL*
*Note that employees may be required to be oncall during emergencies (ie. DIsaster Severe Weather Events etc) regardless of selection below.

• On Call* No

TRAVEL**
**Travel specifications may vary by department**

• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area No

Houston Methodist (HM) is one of the nations leading health systems and academic medical centers. HM consists of eight hospitals: Houston Methodist Hospital its flagship academic hospital in the heart of the Texas Medical Center and seven community hospitals throughout the greater Houston metropolitan area. HM also includes an academic institute a comprehensive residency program a global business division numerous physician practices and several freestanding emergency rooms and outpatient facilities. Overall HM employs over 25000 employees. Houston Methodist is supported by a wide variety of business functions that operate at the system level to help enable clinical departments to provide the best patient care and service in a spiritual environment.

In 2019 Houston Methodist and its physicians treat more than 6333 international patients from more than 76 countries. Houston Methodist Global Health Care Services consulting and education divisions also provide advisory services and training and development to health care organizations around the world.