Housing Specialist - Represented

Central City Concern is an innovative nonprofit agency providing comprehensive services to single adults and families in the Portland metro area who are impacted by homelessness poverty and addictions. We hire people that are skilled and passionate to meet our mission to end homelessness through outcomebased strategies which support personal and community transformation.

The Housing Case Manager works as a member of a multidisciplinary behavioral health care team providing integrated behavioral health services to clients seen at Old Town Recovery Center. The Housing Case Manager is responsible for providing housing support the OTRC mental health teams ensuring care that is accountable comprehensive proactive wellcoordinated and patientcentered.

The programs at Old Town Recovery Center (OTRC) address all treatment needs including crisis management substance abuse treatment psychiatric evaluation and treatment physical health treatment mental health treatment accessing benefits and entitlements accessing appropriate and affordable housing. The programs are responsible for proactively managing the healthcare needs of the clients on their assigned team including medical mental health addiction and health behavior needs.

Location: 33 NW BroadwayPortland OR 97209

Schedule: MondayFriday 8:30am5:00pm

Compensation: $23.69/hour

Union Seniority Bid Ends: 3/21/25

MINIMUM QUALIFICATIONS:

• Must be registered with the appropriate Oregon state licensing board to meet at minimum QMHAR requirements.
• Bachelors degree in Behavioral Sciences field or a combination of at least three years work education training or experience in chemical dependency and/or mental health treatment;
• Has the competencies necessary to:
• Communicate effectively;
• Understand addictions and mental health treatment and service terminology and to apply the concepts;
• Provide psychosocial skills development; and
• Implement interventions prescribed on a treatment plan.
• Experience with severe and persistent mental illness (SPMI) preferred.
• Bilingual (English/Spanish) preferred.
• Must meet CCC privileging requirements as required by FTCA.
• Must have current CPR certification prior to start date.
• Must pass a preemployment drug screen TB test and background check. This includes clearance by the DHS Background Check Unit.
• Will be required to carry an agency cell phone for work use. Cell phones will be provided by Central City Concern.
• If using a vehicle for agency use you must possess a current drivers license access to a vehicle and qualify as an Acceptable Driver as designated in Central City Concerns Fleet Safety policy. Must pass an initial driver training within 60 days of being an approved driver and continued recertification training. Must maintain vehicle insurance coverage of a minimum of $100000/$300000 personal auto liability coverage.
• Must have the ability to complete forms thoroughly accurately and with legible handwriting.
• Central City Concern is committed to a drugfree workplace that encourages a safe healthy and productive work environment and strictly complies with the DrugFree Work Place Act of 1988. An employee shall not in the workplace unlawfully manufacture distribute dispense possess or use a controlled substance or alcohol.
• Must adhere to agencys nondiscrimination policies.
• Ability to effectively interact with coworkers and clients with diverse ethnic backgrounds religious views political affiliation cultural backgrounds lifestyles and sexual orientations and treat individuals with respect and dignity.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Pursue affordable housing options for clients both inside and outside the Central City Concern system.
• Assist clients with accessing affordable housing both inside and outside the Central City Concern system.
• Assist clients in completing all appropriate forms for obtaining housing.
• Attend all meetings required in order to best work with landlords resident services and building staff.
• Assist clients with developing working relationships with landlords resident services and building staff.
• Attend required meetings and trainings.
• Advocate for clients when necessary; attending meetings such as landlord tenant or court with client.
• Help clients move or make improvements to their dwelling to insure housing stability.
• Must maintain client records as required by program standards and funding requirements including documentation of clinical/case management interactions.
• Submit billing for clinical interactions if credentialed as a QMHA.
• Conduct Rent Well Classes
• Adhere to all state and federal privacy regulations including HIPAA and 42 CFR Part 2 and to CCC policies and agreements regarding confidentiality privacy and security. Support compliance with all privacy and security requirements pursuant to community partners and outside providers patient confidentiality agreements including privacy and security
• requirements for EMR access. This includes immediately reporting any breach of protected health information or personal identification information of any person receiving CCC services by CCC or an outside provider to the CCC Compliance Department as well as to your supervisor or their designee.
• Perform other duties as assigned.

SKILLS AND ABILITIES:

• Ability to work effectively in a fast paced healthcare environment.
• Ability to work effectively and efficiently in an environment subject to ambiguity and change.
• Demonstrated ability to build and maintain relationships with community partners including but not limited to Housing Authority of Portland Housing and Urban Development property management companies
• Ability to effectively communicate and interact successfully with a wide variety of people including clients coworkers and general public both oral and in writing.
• Ability to consider impacts of systems of oppression structural racism and individual bias on client outcomes.
• Ability to consider the impacts and outcomes for underserved communities during decisionmaking process.
• Ability to understand and follow oral and written instructions.
• Knowledge of deescalation methods or ability to be trained in deescalation methods.
• Ability to learn and apply training instruction.
• Ability to take directions from supervisor and work amicable with peers in a health care setting.
• Professional maintenance of appropriate boundaries.
• Knowledge of landlord tenant law Permanent Supported Housing Shelter Plus Care voucher system Section 8 and any other programs as deemed necessary.
• Ability to work effectively with peers individual clients and groups.
• Ability to work as a team member remain flexible and to establish priorities as a group.
• Ability to apply principles learned to new situations.
• Ability to maintain accurate records and necessary paperwork.
• Ability to communicate clearly and concisely both orally and in writing.
• Ability to work effectively with a diverse population.
• Ability to work independently manage time prioritize the workload problemsolve and complete tasks in a timely fashion.
• Ability to multitask and remain calm in a busy and stressful environment.
• Ability to be a detail oriented flexible dependable positive team player.
• Ability to display a nonjudgmental attitude.
• Ability to perform simple mathematical computations.
• Ability to manage time and meet deadlines.
• Ability to work in an environment where people may be hostile or abusive.
• Excellent problemsolving and conflict resolution skills.
• Ability to keep accurate and appropriate records/documentation.

Benefits: Central City Concern offers an incredible benefits package to our Regular/FT employees:

• Generous paid time off plan which provides up to 4 weeks of PTO accrual in the first year. Accrual increases with longevity.
• Amazing 403(b) Retirement Savings plan with competitive employer match with 4.25 in the first year 6 in the second year and 8 in the 3rd year.
• 11 recognized Holidays PLUS 2 Personal Holidays to be used at the employees discretion.
• Comprehensive Medical Vision and Dental insurance coverage.
• Employer Paid Life Short Term Disability AND Long Term Disability Insurance!

This description is intended to provide a snapshot of the work performed and is not designed to contain a comprehensive inventory of all duties responsibilities and qualifications required of the position.

As an agency deeply rooted in recovery part of our policy and commitment to a drug and alcoholfree workplace includes postoffer preemployment drug screens. Please note we follow Federal Guidelines regarding prohibited substances even for those legal at the state level.

Central City Concern is a second chance employer and complies with applicable laws regarding consideration of criminal background for employment purposes. Government regulations contractual requirements or the duties of this job may require CCC to conduct a background check and take appropriate action to address prior criminal convictions.

Required Experience:

Unclear Seniority