Human Resources Administrative Assistant
Human Resources Administrative Assistant
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Overview
Ansible Government Solutions LLC (Ansible) is seeking a fulltime Human Resources Administrative Assistant to work in support of Sandia National Laboratories located at 2301 Buena Vista Drive SE Albuquerque NM 87106. The preferred candidate will have call center experience and preferably Healthcare Call Center experience. Candidates should be a high school graduate with at least 3 years of Administrative Services experience.
Schedule: Monday through Friday 9:30am6:00pm.
Ansible is a ServiceDisabled VeteranOwned Small Business (SDVOSB) providing Federal customers with solutions in many arenas. Our customers face wideranging challenges in the fields of health care national security and information technology. To address these challenges we employ intelligent and committed staff who take care of our customers success as if it is their own.
Responsibilities
- Assist with inquiries answer questions and escalate customer requests as necessary on the topics of recruiting staffing compensation benefits training labor and employee relations processes.
- Assist customers navigating internal resources on the HR SelfService site and other HR technology tools.
- Provide customer service for telephone online and walkin inquiries. Acknowledge customer inquiries before the close of business daily and complete all work by established due dates.
- Resolve questions and issues by accessing information in multiple computer systems which includes Oracle Service Cloud PeopleSoft Human Capital Management (HCM) ProMapp and Microsoft Word.
- Process transactions in support of Human Resource functions by collecting required information documentation and additional information as needed.
- Perform data entry send documents and correspondence maintain files and perform other administrative tasks as required.
- Manage daily workload effectively to fulfill customer service commitments.
- Partner with and assist team members as needed.
- Protect and ensure personally identifiable information (PII) remains confidential.
- Participate in continuous improvement efforts
Qualifications
- United States Citizenship
- English Language Proficiency
- At least 3 years of Administrative Services experience
- Healthcare Call Center experience preferred
All candidates must be able to:
- Sit stand walk lift squat bend twist and reach above shoulders during the work shift
- Lift up to 50 lbs from floor to waist
- Lift up to 20 lbs
- Carry up to 40 lbs a reasonable distance
- Push/pull with 30 lbs of force
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.
Required Experience:
Junior IC
Employment Type
Full-Time
