Junior IT Helpdesk Specialist
Junior IT Helpdesk Specialist
Posted on :
16-04-2025
Employer Active
1 Vacancy
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Job Description
Your daily tasks:
- Technical Support Providing assistance in resolving technical issues related to software hardware and computer networks.
- IT Infrastructure Management Monitoring and maintaining the companys IT hardware and software.
- Software Installation and Configuration Assisting users with the installation and configuration of software on their devices.
- Network Troubleshooting Diagnosing and resolving networkrelated problems such as internet connectivity issues or wireless network disruptions.
- Database Management Monitoring and ensuring the integrity and security of company databases.
- Security Troubleshooting Identifying and mitigating security threats related to company systems and data.
- Support for remote employees Assisting remote employees with the setup and maintenance of their hardware and software to ensure smooth remote work.
- User Training and Support Providing training for employees on how to use company software and hardware effectively.
Qualifications :
- Passion for video games.
- Proactivity and initiative to solve problems without waiting for detailed instructions.
- Flexibility and adaptability to change.
- Determination and persistence when facing obstacles.
- Eagerness to learn and improve continuously within our tools techniques and industry practices.
- Very good communication and collaboration skills.
- Good command of English.
Nice to have:
- Experience in commercial projects related to games.
Additional Information :
What we can offer:
- A dedicated Buddy who will support you in your daily tasks.
- A wide array of benefits: private medical care life insurance prohealth campaigns gifts for different occasions.
- An outstanding work atmosphere in a highlyskilled team of professionals with flexible working hours no dress code and full support of the dedicated HR Business Partner.
- Many opportunities for personal development: a dedicated development budget for each employee extra two paid days for training and CSR stable career paths extensive internal and external training and financing of English and Polish language classes.
- Stateoftheart offices filled with chillout zones a fully equipped kitchen a gym (Wrocaw office) and a free car park (Warsaw limited amount of space).
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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