Account Manager 45K-60K Commission Equity High-Growth AI Legal SaaS Startup
Account Manager 45K-60K Commission Equity High-Growth AI Legal SaaS Startup
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Youll be the first account manager and will work closely with the CEO on supporting our clients existing base of customers. Youll help onboard retain and expand their customers and help them maximize the value they get from the platform. The larger your book of business grows the more opportunities you have to earn expansion and renewal revenue.
Responsibilities
- Own and manage the renewal cycle for a portfolio of clients.
- Monitor and track KPIs including renewals upshift and usage to maximize renewals and close expansion opportunities.
- Helps customers onboard adopt and use our product effectively.
- Act as the main point of contact for escalations and support coordination.
- Proactively engage with customers to discuss performance usage and contract status.
- Monitor product usage data to conduct checkins with customers ensuring satisfaction.
- Proactively identify and resolve potential churn risks before renewal periods.
- Identify growth opportunities within accounts (expansions upshifting upgrades).
- Catalog customer feedback to inform product roadmap decisions.
Qualifications :
- 24 years of SaaS account management experience or similar.
- Proven ability to manage renewals and reduce churn.
- Must have experience closing expansion opportunities.
- Ability to spot upsell and growth opportunities.
- Highly organized selfmotivated and resultsdriven.
- Must be able to work in a fastpaced environment with the ability to prioritize multitask perform well under pressure meet deadlines and work a flexible schedule.
- An entrepreneurial and determined attitude with a massive drive to meet targets and the confidence to work independently without daily oversight.
- Excited to work in a startup and have a track record of being adaptable to changing priorities in a fluid highgrowth environment.
Additional Information :
About SaaS Talent
SaaS Talent is more than just a recruiting company. Were your hiring business development and growth partner with 20 years of experience in SaaS and HiTech that helps you scale and transform your business. Weve worked with 100 companies and helped them achieve their goals. From streamlining sales marketing and operations to hiring ideal talent and getting funding if youre struggling to grow were an ideal choice.
Reach out to us at to learn more about how we can help you.
SMS Communication Consent Disclaimer
By applying for this position you agree to receive text message updates from SaaS Talent related to job opportunities. Standard message and data rates may apply and messaging frequency varies. Text HELP for help and STOP to cancel. Learn more about our optin SMS Communication consent policy here: Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
