Planetree Director Growth US Canada
Planetree Director Growth US Canada
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Job Description
JOB DESCRIPTION
Position Overview
Position Title
Planetree Director Growth US & Canada
Direct Reports
None
Reports To
Regional Director Americas
Employment Status
Full Time Exempt
Salary Band
Director
Work Location
Office or Hybrid
Travel Requirements
50 or greater as required domestic
Salary
Base Commission arrangement commensurate with experience
Commission Eligible
Yes
Bonus Eligible
Yes based on performance goals and organizational performance
Sales Target
Yes
Billing / Revenue Target
No
Sponsorship
Candidates must have the legal right to work in the United States
Relocation
None
TO APPLY
Please apply via the Griffin Health Services Opportunities website. Your application will require you to upload a CV/resume and cover letter. Applications submitted by other means will not be accepted. If you have any questions please email
Position Summary
Planetree a global nonprofit organization founded in 1978 to improve the healthcare experience is growing and requires a Director Growth USA to join our expanding global sales team. The sales team serves as the first touchpoint in the client journey with Planetree and is essential to creating a lasting professional and personalized experience for prospective client organizations. Accelerating sales growth is a critical focus and function of the global sales team to ensure the ongoing viability of Planetree. This is an ideal opportunity for a highly motivated missiondriven sales professional with exceptional sales and relationship management skills. The successful candidate must thrive in a fastpaced clientfacing role and want to engage with organizations across the United States to advance a compassionate personcentered vision for healthcare.
The Growth Directors are responsible for meeting sales targets within the designated territory and contributing to growth within their region. The Growth Directors will expand and nurture their sales pipeline through targeted lead generation and relationship management. Collaboration with marketing and other Planetree corporate services will be critical to understanding how to sell and connect the broad Planetree organization to interested clients. The ideal candidate will have prior experience successfully establishing growing and converting a sales pipeline for a defined territory.
Responsibilities
Sales & Business Development
- Develop and execute a Territory Growth Plan to reach and exceed annual sales targets
- Create and communicate sales goals and ensure the Executive Team are informed on the progress of those goals
- Present and sell Planetree products and services to existing and new clients
- Manage and grow sales pipeline including management of government opportunities through GSA
- Ensure Salesforce CRM is updated and accurate across relevant record types
- Manage a personalized and professional handoff from sales conversion to the Consulting team
- Create proposals and utilize pricing models based on the unique needs of each prospective healthcare client
- Build and maintain longlasting strong relationships with customers while partnering with them to better understand their business objectives and needs
- Present sales pipeline progress at operational meetings and manage to KPI targets (conversion rate lead growth etc.
- Grow leads through cold calling / presenting and utilization of other sales techniques to grow Planetrees reach
- Understand and monitor industry trends healthcare challenges and product demand to inform sales growth strategies
- Report on forces that shift strategic directions of accounts and tactical budgets
- Develop annual territory budgets in collaboration with associated Regional Director
- Resolve client inquiries and complaints through consistent and timely communication
- Demonstrate an ability to consolidate large datasets into distilled themes and recommendations including an understanding of relationships between qualitative and quantitative data
- Understands and effectively applies the concepts of differentiation and adding value
- Submit expenses and other documentation in a timely manner
Planetree Corporate Services
- Collaborate with Planetree corporate services as required for complex proposals client requirements and requests for proposals/tenders
- Complete required training and maintain competency in all Planetree products and services
- Provide feedback from clients to Engagement Consulting and Marketing teams to improve and develop services
- Prepare presentations and speak at conferences to represent Planetree and its services as required
- Contribute to thought leadership efforts through activities such as webinars case studies outreach
Teamwork & Culture
- Live and uphold Planetrees Mission Vision and Values
- Partner reliably consistently and kindly with colleagues around the world to deliver a consistent highquality Planetree Experience to clients and partners
- Demonstrate and convey compassion and empathy partnership and collaboration and humility and openness
- Be willing to give and receive constructive justintime feedback
- Contribute to Planetrees organizational learning and development by bringing client experiences and insights back to the team to drive innovation
- Complete mandatory training as required
Critical Skills
- Direct handson experience selling products and services to healthcare provider organizations across the continuum of care in the United States
- Demonstrates interest in driving positive change in healthcare
- Deft at engaging in professional communication (written oral nonverbal) with individuals from a variety of backgrounds cultures and care settings
- Able to manage multiple clients at various stages of the sales pipeline
- Comfortable with change and adapts comfortably to various situations and conditions
Minimum Competencies
Area
Minimum
Preferred
Education
Bachelors degree in business marketing or related management field
MBA or MHA
Additional research certifications or other masters degree
Experience
Demonstrated handson experience selling professional services (intangible products) to healthcare products across the continuum of care
8 years experience working in healthcare sales working with and meeting / exceeding sales targets
Comfort with and demonstrated ability to connect and engage healthcare Csuite executives
Obsession with customer experience and relationship management including followup and problem resolution
Excellent interpersonal communications listening and presentation skills
Experience working closely with healthcare leadership clinicians/staff and patients/family partners
History of effectively managing multiple competing responsibilities with the ability to prioritize
Demonstrated analytical skills and ability to think strategically and solve problems
Strong project management skills
USA healthcare experience
Senior operational positions at healthcare provider organizations
Technology
Proficient in Microsoft Office (Word Excel PowerPoint OneDrive) and 365 products
Proficient with video conferencing platforms such as Zoom and Microsoft Teams
Experience with customer relationship management (CRM) systems and sales pipelines
Proficient with presentation technology requirements
Proficient with project management tools
Proficient with Salesforce
Proficient with Expensify
License
Fellow in PersonCentered Care credential to be earned within one 1 year of hire start date
LEAN Six Sigma or other similar certification
Certified coach or equivalent license
Language
English proficiency written and verbal
Other foreign languages where Planetree delivers services (e.g. Spanish Arabic French)
Performance Evaluation
Performance objectives will be established at the beginning of the team members period of employment. These objectives will be discussed and agreed with the team members supervisor. This will form the team members Development & Performance Plan for the year.
Performance will be evaluated by:
- Feedback on work achievements and issues by ongoing discussions and at performance evaluations
- Periodic external member / partner feedback on services provided
- Performance indicators for systems relating to the delivery of Planetree products and services
- Performance indicators for key areas of responsibility
Diversity Statement
Planetree is a nonprofit 501 (c) 3 organization. We work in over 30 different countries and value diversity in our work and our workplace. In our work we promote respect inclusion and compassion towards all stakeholders in the healthcare enterprise. We encourage qualified candidates of any race religion creed or orientation to join our missiondriven team.
Additional Information
All positions at Planetree require an applicant who has accepted an offer to undergo a background check. The specific checks are based on the nature of the position. Background checks may include some or all the following: SSN/SIN validation education verification employment verification and criminal check search against global sanctions and government watch lists fingerprint verification credit check and/or drug test. By applying for a position with Planetree you understand that you will be required to undergo a background check should you be made an offer. You also understand that the offer is contingent upon successful completion of the background check and results consistent with Planetrees employment policies. You will be notified during the hiring process which checks are required for the position.
Pay Transparency NonDiscrimination Notice Planetree will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information.
The expected base salary for this position depends on experience and is heavily weighted towards sales commissions. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills training experience education and where applicable licensure or certifications obtained. Market and organizational factors are also considered.
All your information will be kept confidential according to EEO guidelines.
Our privacy policy can be found here: Experience:
Director
Employment Type
Full-Time
