drjobs Manager - Client Services

Manager - Client Services

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1 Vacancy
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Job Location drjobs

Markham - Canada

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Infosys is seeking a Client Partner for its Travel & Hospitality vertical. The person will lead all client interfaces within the assigned account scope and along with the Senior Client Partner / Group Managers build an account plan for the client management. Usually the Client Partner handles a single account or part of a large account with a P&L of $30MM to $50MM.

Role Description:
Client relationship management and business development: manage client relationships build a portfolio up to $3050M own the opportunity management cycle: ProspectEvaluateProposeClose
Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfillment of all commitments to the client
Account planning and governance: create the account plan including relationships required opportunities to be pursued price decisions etc.

About Infosys Travel & Hospitality vertical:
Infosys partners with travel and hospitality enterprises to navigate business challenges and grow revenue. We modernize the IT infrastructure reservation systems customer service and back office processes. Our cognitive computing algorithms shape the millennial travel experience by enabling selfservice and recommending contextual offers.
Learn more about our services and offerings at: Qualifications:
Bachelors degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education and 11 years of experience with strong sales/relationship management/account management experience
Significant business development and project management experience
Experience in the Travel and Airlines industry
Track record of interacting and building relationships with Clevel client contacts
Handson experience with proposal creation and leading proposal presentations
Strong leadership interpersonal communication and presentation skills
Wide variety of IT and business consulting engagement experience
U.S. citizenship or permanent residency is required; we are not able to sponsor this position at this time

Preferred Qualifications:
Knowledge of Travel / Airlines industryspecific gotomarket solutions
Good understanding of Travel / Airlinesbusiness issues and drivers
Global Delivery Model experience
Experience managing large multilocation consulting engagement teams
Track record as an Account Manager in a rapidly growing client relationship

About Us
Infosys is a global leader in nextgeneration digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AIpowered core that helps prioritize the of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our alwayson learning agenda drives their continuous improvement through building and transferring digital skills expertise and ideas from our innovation ecosystem.

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Required Experience:

Manager

Employment Type

Full Time

Company Industry

About Company

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