Program Manager Brand Excellence
Program Manager Brand Excellence
Posted on :
15-03-2025
Employer Active
1 Vacancy
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Yearly Salary
$ 66800 - 142800
Vacancy
1 Vacancy
Posted on :
15-03-2025
Job Description
The Brand Excellence team strives to offer Amazon customers the best possible shopping experience with the top brands offered for sale in the Amazon Store. The team manages an Amazon policy that holds high standards for customer experience across Amazons core inputs of pricing selection and delivery speed. The teams programmatic work spans the consumer business working with counterparts in the Retail and the 3P businesses. The team owns and interprets the policy leads the strategic direction for how we can best preserve the customer shopping experience on our highest profile brands and owns both programs and tech tools/systems to achieve our objectives.
In this role youll work closely with team leaders across Brand Excellence owning projects that drive an improved customer shopping experience on our top brands. The right candidate will have a drive to get to the root cause of complex issues and enjoys deep diving. The right candidate will also thrive on challenges to simplify complex/redundant operational processes and has a successful track record of simplifying business processes. We value candidates that are independent operators have strong written communication skills and a desire to solve complex problems by deploying quantitative and qualitative analysis.
Key job responsibilities
Work closely with program/product managers account managers as well as tech and data teams on projects that drive an improved customer experience on the top brands in our Store.
Streamline/automate manual processes and increase teams core output efficiency.
Dive deep into data to find patterns for the problems that Sellers and customers face in our program.
Demonstrate strong bias for action; ability to juggle multiple priorities and effectively deliver in a fastpaced dynamic environment.
Establish and manage relationships with internal stakeholders identify and pursue collaboration opportunities crossorg.
Provide written recommendations to leadership based on data deep dives and interactions with partner teams.
3 years of program or project management experience
3 years of defining and implementing process improvement initiatives using data and metrics experience
Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
Experience using data and metrics to determine and drive improvements
Experience working cross functionally with tech and nontech teams
3 years of driving end to end delivery and communicating results to senior leadership experience
3 years of driving process improvements experience
Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
Experience building processes project management and schedules
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66800/year in our lowest geographic market up to $142800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
In this role youll work closely with team leaders across Brand Excellence owning projects that drive an improved customer shopping experience on our top brands. The right candidate will have a drive to get to the root cause of complex issues and enjoys deep diving. The right candidate will also thrive on challenges to simplify complex/redundant operational processes and has a successful track record of simplifying business processes. We value candidates that are independent operators have strong written communication skills and a desire to solve complex problems by deploying quantitative and qualitative analysis.
Key job responsibilities
Work closely with program/product managers account managers as well as tech and data teams on projects that drive an improved customer experience on the top brands in our Store.
Streamline/automate manual processes and increase teams core output efficiency.
Dive deep into data to find patterns for the problems that Sellers and customers face in our program.
Demonstrate strong bias for action; ability to juggle multiple priorities and effectively deliver in a fastpaced dynamic environment.
Establish and manage relationships with internal stakeholders identify and pursue collaboration opportunities crossorg.
Provide written recommendations to leadership based on data deep dives and interactions with partner teams.
3 years of program or project management experience
3 years of defining and implementing process improvement initiatives using data and metrics experience
Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
Experience using data and metrics to determine and drive improvements
Experience working cross functionally with tech and nontech teams
3 years of driving end to end delivery and communicating results to senior leadership experience
3 years of driving process improvements experience
Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
Experience building processes project management and schedules
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66800/year in our lowest geographic market up to $142800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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